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- Tasks: Lead a team of 300+ IT pros in delivering innovative Cloud services.
- Company: Capita is a global leader in digital transformation and technology solutions.
- Benefits: Enjoy 23-27 days holiday, volunteering days, and a company-matched pension.
- Why this job: Shape the future of Cloud services while advancing your career in a diverse environment.
- Qualifications: Deep knowledge of Azure and AWS, strong leadership, and financial skills required.
- Other info: Join a network of 34,000 professionals with endless growth opportunities.
The predicted salary is between 72000 - 108000 £ per year.
The Senior Head of is responsible for the Cloud Services business area, ensuring the business delivers the tools, services, technology, and security protections that will delight Capita’s internal and external customers. The Senior Head of provides strong leadership and direction to the business area, setting the business area’s strategic objectives that will align to the overarching pillar and divisional strategies.
About the Role: This is a senior role within Capita’s Technical Operations Delivery team. As part of this role, you will report directly to the Managing Director of IT & Networks. You will be responsible for leading over 300 IT professionals in the delivery and development of Cloud services for Capita’s clients, developing services with new technologies. This leader will manage Cloud Services infrastructure and services, including on-premise infrastructure, Capita hybrid cloud, and public cloud (primarily Azure & AWS). You will work with skilled teams to develop Cloud Service offerings, establish new offerings, optimize cloud usage, and shape strategic direction and cloud adoption. As the Director of Cloud Services, you will provide leadership, ensuring a clear vision, strategy, and objectives. You will use data and reporting to identify challenges and drive improvements, standardize service delivery, and ensure resilient, supportable outcomes.
What you will be doing:
- Lead the Cloud business area, aligning it with business strategy and customer needs.
- Manage the Heads of Cloud Services, including development and performance management.
- Develop cost-effective delivery models aligned with industry best practices.
- Create management reports for stakeholders.
- Build strong relationships within the organization.
- Be accountable for financial performance.
- Act as the senior escalation point within Cloud Services.
- Ensure compliance with policies and engage in operational and security governance.
What we are looking for:
- Deep understanding of Cloud technologies, including Azure and AWS.
- Strong leadership and people management skills.
- Ability to stay updated on market trends and adapt accordingly.
- Excellent business, financial, and Cloud FinOps skills.
- Proven planning, prioritization, and delegation abilities.
Capita’s Technical Operations Delivery is a global shared service, delivering innovation and digital transformation for Capita’s businesses and clients. We collaborate across divisions to create technology solutions that help clients operate differently and more resiliently. We provide secure, resilient, and predictable service delivery, bringing together 5000+ colleagues to deliver world-class technology solutions.
What’s in it for you?
- Career advancement opportunities.
- 23 days’ holiday, rising to 27, with options to buy extra leave.
- Paid days out volunteering for charity or causes.
- Access to Employee Network Groups promoting diversity and inclusion.
- Company-matched pension, cycle-to-work scheme, paid parental leaves, and more.
You’ll join a network of 34,000 dedicated professionals across sectors, with many opportunities for skill development and career growth.
What we hope you’ll do next: Apply through our short application process to share more about yourself. We are an equal opportunity employer and consider all qualified applicants regardless of protected characteristics.
Director of Cloud Services employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Cloud Services
✨Tip Number 1
Familiarise yourself with the latest trends in Cloud technologies, especially Azure and AWS. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the Cloud Services sector. Attend industry events or webinars where you can connect with current employees at Capita or similar companies. Building these relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and experiences managing large teams. As this role involves leading over 300 IT professionals, showcasing your ability to inspire and manage diverse teams will be crucial.
✨Tip Number 4
Understand Capita’s business model and how Cloud Services fit into their overall strategy. Being able to articulate how you can align the Cloud Services business area with customer needs and company objectives will set you apart from other candidates.
We think you need these skills to ace Director of Cloud Services
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Director of Cloud Services position. Tailor your application to highlight your relevant experience in cloud technologies, leadership, and strategic alignment.
Craft a Compelling CV: Your CV should clearly showcase your experience with Azure and AWS, as well as your leadership skills. Use specific examples of how you've managed teams and delivered cloud services successfully in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for cloud technologies and your vision for the role. Highlight your understanding of market trends and how you can contribute to Capita’s strategic objectives in cloud services.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a senior role.
How to prepare for a job interview at Capita
✨Showcase Your Leadership Skills
As a Director of Cloud Services, strong leadership is crucial. Be prepared to discuss your previous experiences in leading teams, managing performance, and driving strategic objectives. Use specific examples to illustrate how you've successfully led large teams in the past.
✨Demonstrate Your Technical Expertise
Make sure you have a deep understanding of Cloud technologies, particularly Azure and AWS. Be ready to discuss recent trends in cloud services and how they can be leveraged to benefit the company. This will show that you are not only knowledgeable but also proactive in staying updated.
✨Prepare for Financial Discussions
Since financial performance is a key responsibility, brush up on your Cloud FinOps skills. Be prepared to discuss cost-effective delivery models and how you would manage budgets within the Cloud Services area. Highlight any relevant experience you have in financial management.
✨Build Relationships and Collaborate
Emphasise your ability to build strong relationships within an organisation. Discuss how you have previously collaborated with different teams to achieve common goals. This role requires working across divisions, so showcasing your interpersonal skills will be beneficial.
