At a Glance
- Tasks: Deliver engaging workshops and support learners on their educational journey.
- Company: Join Capita, a leading provider in education and training.
- Benefits: Enjoy competitive salary, generous holiday, and flexible working options.
- Other info: Access to professional development and a supportive team environment.
- Why this job: Make a real difference in learners' lives while working from home.
- Qualifications: Experience in teaching and a background in operational firefighting required.
The predicted salary is between 35000 - 38500 £ per year.
We're currently looking for a Delivery Coach to join the team, working from home. You will be responsible for delivering group and 121 Teaching & Learning workshops to learners and complete ongoing progress reviews to meet all requirements set out by the Department of Education (DFE) and Ofsted. You will have a proven track record of developing positive relationships with employers from engagement to retention, showcasing Capita as the provider of choice. You will have outstanding customer service skills and can adapt your communication style to meet individual needs of all our customers internal and external. As a natural and passionate Delivery Coach, you will be accountable for all aspects of the Learner Journey. This will include ensuring all work is completed to a high standard, meeting all regulations set out by DFE & Ofsted. You will set high expectations for your learners, ensuring regular reviews are conducted and the implementation of action plans to ensure timely achievement of all learning components. This is a home working role, but travel will be required.
Key Role Responsibilities
- Represent Capita as the professional education provider of choice
- Build professional relations with employers so they will positively promote the services of Capita
- Motivate, inspire, and drive learners to achieve their apprenticeship through outstanding teaching and learning
- Deliver and facilitate teaching, learning and assessment that encourages accelerated learning and results in new knowledge, skills and behaviours being applied into the workplace
- Responsibility for adapting practice to support the needs of learners with SEND needs and making referrals to the SEND team
- Support and contextualise the development of Maths, English and Digital Skills throughout the Learner Journey
- Accountable for the development and achievement of Functional Skills in Maths and English
- Performance against key measures delivered consistently
- Support the learning process through use of learning resources, and facilitating workplace on-the-job training as required
- Provide information, advice, and guidance throughout the Learner Journey
- Provide learners with all the relevant policies and regulations to clarify what is expected of them and to ensure their safety
- Monitor learner’s welfare and health and safety in the workplace upskilling learner’s knowledge regarding Safeguarding, British Values, Prevent and Equality & Diversity
What we are looking for:
- Minimum of 2 years industry experience (Operational Firefighting)
- Experience in delivering effective teaching, learning and assessment
- Experience in a similar role within education
- Good understanding of the DFE Funding Rules
- Good understanding of the Ofsted agenda
- Exceptional administrative skills and a keen eye for detail
- Confident user of MS Office packages including Excel, with the ability to learn new systems quickly
- Experience of working remotely with the ability to work from home
- Strong communication skills, both written and verbal, with the ability to liaise confidently at all levels
- The ability to prioritise and think on your feet
- Clean driving licence with use of a car and the ability to work flexibly, travel nationally, and the flexibility to stay away overnight as and when required
- Flexibility to adapt working pattern to support business needs and work over weekends should you be required to support business needs
- Outstanding people skills, with the ability to adapt to meet individual needs
- Functional Skills at level 2 maths and English
About Fire Service College:
The Fire Service College (FSC) is a world-renowned further education training college that provides a range of resilience focused courses and programmes ranging from apprenticeships to fully accredited qualifications. On a 300-acre site FSC provides both practical and classroom-based learning in addition to remote/customer site delivered courses. FSC courses and programmes are accredited with SFJ Awards, Highfields, Institution for Fire Engineers, FireQual, Lantra, JOIFF and Proboard/NFPA. Customers range from fire and rescue services, police forces, ambulance services, the military, various commercial organisations to individuals who wish to further their careers. FSC attracts learners from international fire and rescue services from the Middle East and across Europe.
What’s in it for you?
- Offering a salary of up to £38,500 depending on skills & experience
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Subsidised canteen, bar and gym facilities onsite (free membership)
- Free accommodation during the working week if required
- Free parking onsite
- Better work life balance
- Opportunity to gain further qualifications and upskill
- You will work at a world-renowned further education training college
- You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
Join us and discover a career with purpose.
Delivery Coach (Fire & Rescue) employer: Capita
Capita's Gas Safe Register is an exceptional employer, offering a supportive work culture that prioritises safety and employee well-being. With competitive benefits including a company car, generous holiday allowance, and opportunities for community engagement through volunteering, employees are encouraged to grow both personally and professionally in the vibrant Colchester area. The commitment to diversity and inclusion further enhances the workplace environment, making it a rewarding place for gas professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Coach (Fire & Rescue)
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Capita that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Capita face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Delivery Coach (Fire & Rescue)
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Capita
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Capita is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
