At a Glance
- Tasks: Nurture client relationships and lead satisfaction initiatives in a remote setting.
- Company: Major pensions services provider with a focus on client success.
- Benefits: Flexible home-based work, matched pension contributions, and generous leave policies.
- Why this job: Make a real impact by ensuring client satisfaction and operational excellence.
- Qualifications: Strong DB pensions knowledge and effective communication skills required.
- Other info: Join a supportive team with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A major pensions services provider is seeking a Client Services Manager to nurture relationships with key clients. The successful candidate will lead client satisfaction initiatives and oversee operational management, ensuring all services meet contractual obligations.
Strong DB pensions knowledge, project governance experience, and effective communication skills are essential for success in this role.
The position offers flexible home-based working in the UK and comes with competitive benefits including matched pension contributions and generous leave policies.
Pensions Client Success Manager (Remote) in Dartford employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Client Success Manager (Remote) in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. A friendly chat can lead to valuable insights or even a referral.
✨Tip Number 2
Prepare for those interviews by brushing up on your DB pensions knowledge. We all know that confidence is key, so make sure you can discuss relevant topics and showcase your expertise in client success management.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Pensions Client Success Manager (Remote) in Dartford
Some tips for your application 🫡
Show Off Your Pensions Knowledge: Make sure to highlight your experience with DB pensions in your application. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for.
Communicate Clearly: Effective communication is key in this role, so let that shine through in your written application. Keep it clear, concise, and professional – we want to see your ability to convey information effectively!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Capita
✨Know Your Pensions Inside Out
Make sure you brush up on your defined benefit (DB) pensions knowledge. Be prepared to discuss specific examples of how you've managed client relationships in the pensions sector, as this will show your expertise and confidence in the field.
✨Showcase Your Project Governance Skills
Think of instances where you've successfully overseen projects or initiatives. Be ready to explain your approach to project governance and how it has led to improved client satisfaction. This will demonstrate your ability to manage operational aspects effectively.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your responses and ensure you can convey your ideas confidently during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their client satisfaction initiatives and how they measure success. This shows your genuine interest in the role and helps you assess if the company aligns with your values.