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- Tasks: Support sales teams in securing profitable new business and manage key commercial risks.
- Company: Capita Pensions Solutions, a leading UK pension provider with a focus on innovation.
- Benefits: Remote work, competitive salary, generous holiday, and paid volunteering day.
- Other info: Inclusive workplace with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the pensions industry.
- Qualifications: Experience in bid preparation, contract negotiation, and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Capita Pensions Solutions is a division of Capita that specializes in providing a wide range of services related to pensions. We focus on creating and implementing resilient and responsible pension strategies to help organizations and their employees secure a more stable financial future. Our services include pensions administration, consultancy, and the latest technology and engagement techniques. Capita Pensions Solutions has been managing pensions for over 50 years, covering pension schemes of various shapes and sizes.
We are seeking an experienced and driven Commercial Manager. This role plays a pivotal part in supporting the sales and client management teams to secure profitable, deliverable new business while safeguarding commercial and contractual integrity. You will provide expert commercial input across deal shaping, pricing, negotiations and contracting, ensuring all opportunities align with margin, risk and governance requirements. Acting as a trusted advisor, you’ll identify and manage key commercial and legal risks, working closely with internal stakeholders to support informed decision making throughout the bid and approval process.
What you’ll be doing
- Assist the sales team to secure profitable and deliverable new business
- Provide commercial support in deal shaping, negotiations & contracting
- Review pricing of existing and new business proposals to ensure they are aligned with company margin, risk and contingency provisions
- Ensure all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature
- Identify, manage and report on key commercial / legal risks (legal risks to be communicated to Legal function and ongoing appropriate support / liaison to be maintained)
- Be main point of contact for principal client contract(s) and provide in-life client contract management support
- Review, interpret and advise on existing contract rights and obligations
- Lead change management of contracts including production of BAU contract variations
- Support production of regular contract reporting in line with governance and contract requirements
- Ensure that contract records are maintained and accessible as directed
- Record, ratify and circulate commercial / negotiation meeting minutes when required
- Support the business by owning and performing the ongoing admin of contracts (including the provision of contractual templates / tool kits, and delivering notices)
- Support of sub-contractor relationship management.
- Support of due diligence and MI / audit data request activities
- Work as part of client specific management teams, including managing a pipeline of activity and contributing to client specific strategy, review and performance
Essential Skills/Experience
- Good understanding of bid preparation and submission processes (ITT, RFP, BAFO)
- Ability to identify and analyse key commercial risks such as KPIs, SLAs, contractual dependencies and milestones
- Strong contract drafting and negotiation skills
- Strong knowledge of contract law and its application in SW / IT / BPO/Professional Services environments
- Good basic financial acumen
- Producing reports and summaries which articulate key matters for a senior and/or non-commercial audience
Soft skills
- Starter – Finisher: seeing activities through to successful completion
- Resilient and self-motivated
- The ability to prioritise, meet deadlines and work under pressure
- Have confidence in seeking support, input, guidance appropriately and when required
- Good communication skill
About Capita Pension Solutions
Capita Pension Solutions is one of the UK’s leading pension providers, supporting over 450 schemes and more than 7 million members. We deliver end-to-end pension solutions across administration, data remediation, software, actuarial services, investments, scheme management, and member communications—combining expertise with technology to meet our clients’ evolving needs.
Remote working – work from wherever you’re happiest in the UK
Competitive salary
23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period
Paid volunteering day with a charity of your choice
Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave
Cycle2Work scheme, pension, life assurance, and more
Customer first, always Fearless innovation Achieve together Everyone is valued
What we hope you’ll do next
Select Apply now to complete our short application and tell us more about you. We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you.
Commercial Manager employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Commercial Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your negotiation skills! As a Commercial Manager, you'll need to demonstrate your ability to negotiate effectively. Role-play with a friend or mentor to build your confidence before the real deal.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Capita Pensions Solutions and ready to make an impact.
We think you need these skills to ace Commercial Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Manager role. Highlight your relevant experience in deal shaping, negotiations, and contract management to show us you’re the perfect fit!
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. Whether it’s managing commercial risks or drafting contracts, we want to see how you’ve made an impact.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Capita
✨Know Your Numbers
As a Commercial Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics like margins, KPIs, and SLAs relevant to the role. Be ready to discuss how you've used these in past roles to drive successful outcomes.
✨Master the Art of Negotiation
Negotiation skills are crucial for this position. Prepare by reviewing common negotiation tactics and think of examples from your experience where you successfully navigated complex deals. Show them you can be a trusted advisor in high-stakes situations.
✨Understand the Bid Process
Familiarise yourself with bid preparation and submission processes such as ITT, RFP, and BAFO. Be prepared to discuss how you've contributed to these processes in previous roles and how you can add value to their team.
✨Showcase Your Soft Skills
This role requires resilience and the ability to prioritise under pressure. Think of specific instances where you've demonstrated these qualities. Highlight your communication skills and how they’ve helped you manage client relationships effectively.