Head of Sales & Enablement in City of Westminster

Head of Sales & Enablement

Partner with the sales team through the full customer contract lifecycle (pre-sales – bid – account management) to identify new opportunities for solutions and expand client’s awareness of and take-up of wider division propositions and solutions.

Using outputs from research and analysis of stakeholders, competitors, markets, demographics, locations, people, processes and technology to inform the evolution of the portfolio vision, requirements and roadmap. Identifying the solution components needed to meet the customers’ needs, evaluating options and selecting the most appropriate solution, based on evidence, research and analysis. Deconstructing, scoping and articulating solution design work packages to be undertaken individually or delegated out to the team. Set a vision & execute a roadmap for the evolution of solutions to meet the proposition growth targets.

Responsibilities

• Create compelling solutions that excite customers and integrate all aspects of people, process, technology and data security that deliver customer and commercial outcomes.
• Shape and lead proposition / client group solution bids, pulling through the adoption and value of division standard propositions and products to drive market & cost competitiveness.
• Influencing and challenging internal and external stakeholders to achieve the optimum solution.
• Managing and mitigating risks, assumptions, issues, dependencies, assumptions, and opportunities (RADIO).
• Working with Bid Lead and Sales Lead to ensure solutions are assured, agreed and signed off through appropriate bid, operational and commercial governance processes.
• Articulating the overall solution, both written and verbally to senior level stakeholders and in the bid submission, ensuring alignment with win themes.
• Management of the sales architecture team to produce high quality solution artefacts, underpinning best practice, cost optimised and will excite the customer.
• Modelling a culture of continuous learning and excellence in solutioning – an active participant in the division solutions community developing and embedding best practise, solution standards and standard tooling.

Location: London, United Kingdom
Time Type: Full time
Contract Type: Fixed Term (Fixed Term)

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people‑based services underpinned by market‑leading technology.