Capita is recruiting a Customer Banking Agent to join a Lloyds Banking Group support team in Preston. You will handle inbound calls, assess customer needs, and offer compliant, empathetic guidance to help customers navigate financial difficulties.
The role emphasizes vulnerability awareness, accurate record-keeping, and delivering fair outcomes within regulated processes. Hybrid working starts from month 4, with full-time remote option by month 6, plus comprehensive training.
#J-18808-LjbffrHybrid Customer Banking Agent – Financial Wellbeing Help in Chorley employer: Capita
Capita's Gas Safe Register is an exceptional employer, offering a supportive work culture that prioritises safety and employee well-being. With competitive benefits including a company car, generous holiday allowance, and opportunities for community engagement through volunteering, employees are encouraged to grow both personally and professionally in the vibrant Colchester area. The commitment to diversity and inclusion further enhances the workplace environment, making it a rewarding place for gas professionals to thrive.
