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- Tasks: Visit customers to ensure TV licence compliance and assist with payment plans.
- Company: Capita, a community-focused organisation making a difference.
- Benefits: Solid salary, potential company car, holiday allowances, and pension scheme.
- Why this job: Make a positive impact in the community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Home-based role with flexible working opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Capita is seeking a Television Licence Field Officer based in Cheltenham. In this role, you will visit customers without a TV licence, help them understand compliance, and facilitate payment plans.
The position offers a solid annual salary, a potential company car, and numerous benefits including holiday allowances and a company pension scheme.
Join us in making a difference in the community by supporting customers with their licensing needs.
Field Officer: TV Licence Compliance (Home-Based + Car) in Cheltenham employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer: TV Licence Compliance (Home-Based + Car) in Cheltenham
✨Tip Number 1
Get to know the company and its mission. When you’re out there meeting potential employers, show them you understand their values and how you can contribute to their goals. It’s all about making that connection!
✨Tip Number 2
Practice your pitch! You’ll want to be able to explain why you’re the perfect fit for the Field Officer role in a clear and engaging way. Keep it concise but impactful – think of it as your personal brand statement.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn, attend industry events, or join relevant groups. The more people you connect with, the better your chances of landing that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Field Officer: TV Licence Compliance (Home-Based + Car) in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or compliance roles. We want to see how your skills align with the Field Officer position, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers understand their TV licence needs. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: As a Field Officer, you'll need to communicate effectively with customers. In your application, highlight any experience you have in explaining complex information clearly and concisely. We’re looking for someone who can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Capita
✨Know Your Stuff
Make sure you understand the ins and outs of TV licensing and compliance. Brush up on the relevant laws and regulations, as well as Capita's role in this process. This knowledge will show your commitment and help you answer questions confidently.
✨Show Your People Skills
As a Field Officer, you'll be interacting with customers regularly. Prepare examples of how you've successfully communicated or resolved issues in the past. Highlight your ability to empathise and support customers, as this is key to the role.
✨Plan Your Journey
Since this is a home-based role that involves travel, think about how you'll manage your time and routes effectively. During the interview, mention your strategies for staying organised and ensuring you meet your targets while on the road.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture at Capita. This shows you're genuinely interested and have done your homework. Ask about team dynamics, training opportunities, or how success is measured in this position.
