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- Tasks: Support candidates through their Army recruitment journey with empathy and clarity.
- Company: Join Capita, transforming the British Army's recruitment service.
- Benefits: Competitive salary, generous holiday, volunteering days, and diverse benefits.
- Why this job: Make a real difference in someone's future while developing your career.
- Qualifications: Confident communicator with strong organisational skills and a proactive mindset.
- Other info: Inclusive workplace with opportunities for growth and a supportive team.
The predicted salary is between 21000 - 25000 £ per year.
Make a real difference in someone’s future.
Join us in supporting candidates through their Army recruitment journey at the Army’s National Recruiting Centre.
Job title
Candidate Support Coordinator
Job Description
As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.
- Full-time, fixed term role until the 31st March 2027 (37.5 hours/week, Monday to Friday)
- Hybrid working: split between home and our Upavon, Wiltshire office
- Initial training: first 4 weeks based on-site in Upavon, Monday to Thursday
- As part of the induction process, you will be required to attend an in-person, 1.5 day, induction at our offices in Bovington
What you’ll be doing
- Support candidates throughout their British Army recruitment journey with empathy and clarity.
- Keep candidate records up to date with clear and accurate notes in the internal system.
- Take ownership of your performance targets and strive to exceed expectations.
- Suggest improvements to enhance candidate experience and internal processes.
- Collaborate effectively with internal teams and external stakeholders.
- Provide timely support to regional recruiters to ensure a smooth recruitment process.
What we’re looking for
Essential Skills
- Confident communicator with the ability to build rapport quickly.
- Strong organisational skills and attention to detail.
- Able to manage multiple tasks and prioritise effectively.
- Confident using digital systems and updating records accurately.
- Proactive mindset with a focus on delivering excellent candidate experience.
Desirable Skills
- Understanding of the British Army recruitment process.
- Familiarity with CRM or applicant tracking systems.
- Ability to suggest and implement process improvements.
About Capita & Recruiting Partnering Project (RPP)
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.
At Capita Recruiting Partnering Project, we’re transforming the British Army’s recruitment service. Our team is constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.
Please visit the below link for further information.
Recruitment Partnership Project | Capita
What’s in it for you
- A basic salary of £24,793.50.
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Auto-enrolment to our company pension, life assurance, a Cycle to Work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more.
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- Free on-site parking – making your commute easier and more convenient.
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You\’ll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
Customer first, always Fearless innovation Achieve together Everyone is valued
What we hope you’ll do next
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team – CPScareers@capita.com
Location
Upavon, United Kingdom
Time Type
Full time
Contract Type
Fixed Term
#J-18808-Ljbffr
Candidate Support Coordinator employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Candidate Support Coordinator
✨Tip Number 1
Get to know the British Army recruitment process inside out. This will help you answer questions confidently and show that you're genuinely interested in the role. Plus, it’ll make you stand out as someone who’s proactive and ready to support candidates effectively.
✨Tip Number 2
Practice your communication skills! Being a confident communicator is key for this role. Try role-playing scenarios with friends or family to build your rapport-building skills and get comfortable guiding candidates through their journey.
✨Tip Number 3
Stay organised! Use tools like to-do lists or digital planners to manage your tasks and keep track of candidate records. This will not only help you stay on top of your performance targets but also ensure a smooth experience for the candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s make this happen together!
We think you need these skills to ace Candidate Support Coordinator
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for supporting candidates and your understanding of the recruitment process.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we’re looking for. Use examples from your past experiences that demonstrate your organisational skills and ability to communicate effectively.
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward. Avoid jargon and make sure your points are easy to understand. This will help us see your attention to detail right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Capita
✨Know the Recruitment Process
Familiarise yourself with the British Army recruitment process. Understanding the stages candidates go through will help you answer questions confidently and demonstrate your commitment to supporting them effectively.
✨Showcase Your Communication Skills
As a Candidate Support Coordinator, you'll need to build rapport quickly. Practice clear and empathetic communication during your interview. Use examples from past experiences where you've successfully supported others or resolved issues.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Share specific strategies or tools you use to stay organised, as this role requires attention to detail and the ability to keep accurate records.
✨Suggest Improvements
Think about ways to enhance the candidate experience or improve internal processes. During the interview, share any ideas you have and show that you're proactive and willing to contribute to continuous improvement.
