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For Companies At a Glance
- Tasks: Lead daily operations for a vital health assessment service and drive transformation.
- Company: Capita Public Service, committed to diversity and inclusion.
- Benefits: Home-based role with a 12-month contract and opportunities for professional growth.
- Why this job: Make a real difference in the lives of vulnerable people while shaping an inclusive culture.
- Qualifications: Proven experience in operations management and a passion for improving services.
- Other info: Join a dynamic team focused on operational excellence and community impact.
The predicted salary is between 48000 - 72000 £ per year.
Join Capita Public Service as an Operations Director (Interim) for the Health Assessment Advisory Service (HAAS).
Location & hours: Home-based (UK)
Contract: 12-month Fixed Term Contract
The opportunity: We are looking for an experienced Operations Director (Interim) to lead day-to-day operations for our new Health Assessment Advisory Service (HAAS), delivering for the Department for Work and Pensions (DWP) in the Midlands and Wales and the Department for Communities (DfC) in Northern Ireland. You will shape a high performing, inclusive culture, drive operational excellence, and lead transformation that improves efficiency, quality and outcomes across a complex, multisite service.
We are truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such, we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.
About HAAS: HAAS brings together assessment services for disabled people and those with health conditions under a single provider in each region, making access to support simpler and easier for some of society's most vulnerable people. We deliver assessments for Personal Independence.
Operations Director (Interim) in Birmingham employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director (Interim) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission, especially around inclusivity and operational excellence, so you can show how your experience aligns with their goals during the chat.
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership style can shape a high-performing culture and drive transformation. Keep it concise and impactful, focusing on results you've achieved in similar roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Director (Interim) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in leading operations and driving transformation, especially in health services or similar sectors. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Share specific examples of how you've shaped high-performing teams and improved operational efficiency in your previous roles.
Showcase Your Leadership Style: We’re keen on understanding your leadership style. In your application, give us insights into how you foster an inclusive culture and drive team performance. We love seeing how you can inspire and motivate others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Capita Public Service!
How to prepare for a job interview at Capita
✨Know the Service Inside Out
Before your interview, make sure you thoroughly understand the Health Assessment Advisory Service (HAAS) and its objectives. Familiarise yourself with how it operates, the challenges it faces, and the impact it has on vulnerable communities. This knowledge will help you demonstrate your commitment and readiness to lead.
✨Showcase Your Leadership Style
As an Operations Director, your leadership style is crucial. Be prepared to discuss your approach to building a high-performing, inclusive culture. Share specific examples of how you've driven operational excellence and led transformation in previous roles, especially in complex, multisite environments.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about past experiences where you improved efficiency or quality in operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Emphasise Diversity and Inclusion
Capita Public Service values diversity and representation in leadership. Be ready to discuss how you can contribute to this goal. Share your thoughts on fostering an inclusive workplace and any initiatives you've led or participated in that promote diversity within teams.
