Onsite IT Technician Term Time in Birmingham

We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service.

This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands-on work experience in this field.

This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle.

What you will be doing:

• Provide scheduled technical maintenance and support for ICT to a set of schools.
• Involvement in larger installations in schools in line with documented project plans.
• Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations.
• Research and document development projects and procedures for the team in line with strategic objectives for the business.

What we are looking for:

• Strong customer service skills
• An interest in IT and a career in this area
• Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential
• Happy to work term time only
• Full UK licence with access to own vehicle

About Entrust:

Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England.

What’s in it for you?

• A competitive basic salary of £24,043.50, prorated to reflect the part-time nature of the annual hours (actual salary £20,621.93)
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities:

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process.