At a Glance
- Tasks: Monitor and resolve network incidents in a fast-paced, 24/7 environment.
- Company: Join Capita, a leader in consulting and digital services.
- Benefits: Up to £32,000 salary, 30% shift allowance, and extensive training opportunities.
- Other info: Dynamic team culture with career progression and diverse opportunities.
- Why this job: Make a real impact on critical networks while developing your skills.
- Qualifications: Experience in networking and familiarity with monitoring tools preferred.
The predicted salary is between 32000 - 32000 £ per year.
We are seeking a Network Operations Centre (NOC) Engineer to join our 24/7 Technology Operations Command Centre operation based at Hill View House, Newtownabbey. This is a hands-on, shift-based role operating in a fast-paced, high-visibility environment, responsible for the monitoring, diagnosis, and resolution of network incidents across a diverse, mission-critical customer estate.
Working Pattern:
- 24/7 shift-based role (days and nights)
- Typical pattern: 4 on / 4 off
- Day shifts: 07:00-19:00
- Night shifts: 19:00-07:00
What we are looking for:
- Experience working as a Network Engineer in an enterprise or service provider environment is desirable
- Ideally an understanding of networking fundamentals including TCP/IP, DNS, LAN/WAN, VLANs, and routing protocols (e.g. Cisco, Juniper, Palo Alto, AWS).
- Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy).
- CCNA or equivalent networking certification is desirable but not essential (CCNP, JNCIA advantageous).
- Eligible to obtain Security Clearance.
Based onsite within our brand new Technology Operations Command Centre, you will play a key role in ensuring the stability, performance, and availability of complex network and systems environments, working closely with internal engineering teams and third-party suppliers.
Proactively monitor network performance, capacity, and availability using enterprise monitoring tools. Diagnose, troubleshoot, and resolve network faults across LAN, WAN, SDWAN and telecoms services while minimising service impact. Perform routine network health checks and preventative maintenance activities, deploying patches, firmware updates, and minor configuration changes as required. Produce clear incident reports, shift handovers, and technical documentation.
What's in it for you?
- A salary of up to £32,000 per annum along with an attractive 30% shift allowance
- Extensive training opportunities to support technical and professional development
- Opportunities for career progression within Network Engineering and Technology Operations
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- Free onsite parking
- Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion.
Operations Network Engineer in Belfast employer: Capita
Capita is an exceptional employer, offering a dynamic work environment at our state-of-the-art Technology Operations Command Centre in Newtownabbey. With a strong focus on employee development, we provide extensive training opportunities, career progression paths, and a supportive culture that values diversity and inclusion. Enjoy competitive salaries, generous benefits, and the chance to make a meaningful impact across various sectors while working alongside a collaborative team of professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Network Engineer in Belfast
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Capita values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Capita might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Capita!
✨Direct Apply to Capita
Let's not forget to apply directly through the Capita website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Operations Network Engineer in Belfast
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Capita.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Capita. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Capita
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
