At a Glance
- Tasks: Monitor and resolve network incidents in a fast-paced, 24/7 environment.
- Company: Join Capita, a leader in consulting and digital services.
- Benefits: Up to £32,000 salary, 30% shift allowance, and extensive training opportunities.
- Other info: Dynamic career growth opportunities and a commitment to diversity and inclusion.
- Why this job: Make a real impact on critical networks while developing your skills.
- Qualifications: Experience in networking and familiarity with monitoring tools preferred.
The predicted salary is between 32000 - 32000 £ per year.
We are seeking a Network Operations Centre (NOC) Engineer to join our 24/7 Technology Operations Command Centre operation based at Hill View House, Newtownabbey. This is a hands-on, shift-based role operating in a fast-paced, high-visibility environment, responsible for the monitoring, diagnosis, and resolution of network incidents across a diverse, mission-critical customer estate.
Working Pattern:
- 24/7 shift-based role (days and nights)
- Typical pattern: 4 on / 4 off
- Day shifts: 07:00-19:00
- Night shifts: 19:00-07:00
What we are looking for:
- Experience working as a Network Engineer in an enterprise or service provider environment is desirable
- Ideally an understanding of networking fundamentals including TCP/IP, DNS, LAN/WAN, VLANs, and routing protocols (e.g. Cisco, Juniper, Palo Alto, AWS)
- Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy)
- CCNA or equivalent networking certification is desirable but not essential (CCNP, JNCIA advantageous)
- Eligible to obtain Security Clearance
Based onsite within our brand new Technology Operations Command Centre, you will play a key role in ensuring the stability, performance, and availability of complex network and systems environments, working closely with internal engineering teams and third-party suppliers.
Proactively monitor network performance, capacity, and availability using enterprise monitoring tools. Diagnose, troubleshoot, and resolve network faults across LAN, WAN, SDWAN and telecoms services while minimising service impact. Perform routine network health checks and preventative maintenance activities, deploying patches, firmware updates, and minor configuration changes as required. Produce clear incident reports, shift handovers, and technical documentation.
What's in it for you?
- A salary of up to £32,000 per annum along with an attractive 30% shift allowance
- Extensive training opportunities to support technical and professional development
- Opportunities for career progression within Network Engineering and Technology Operations
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- Free onsite parking
- Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion.
Network Operations Engineer - Shifts in Belfast employer: Capita
Capita is an exceptional employer, offering a dynamic work environment at our state-of-the-art Technology Operations Command Centre in Newtownabbey. With a strong focus on employee development, we provide extensive training opportunities, career progression paths, and a supportive culture that values diversity and inclusion. Enjoy competitive salaries, generous benefits, and the chance to make a meaningful impact across various sectors while working alongside a collaborative team of professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Engineer - Shifts in Belfast
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Capita and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Capita.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Network Operations Engineer - Shifts in Belfast
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Capita.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Capita.
How to prepare for a job interview at Capita
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
