At a Glance
- Tasks: Support and improve enterprise endpoint management for 100,000 devices.
- Company: Join Capita, a leader in consulting and digital services.
- Benefits: Enjoy 23 days holiday, matched pension, and paid parental leave.
- Other info: Opportunities for professional development and career growth.
- Why this job: Make a real impact with cutting-edge technology in a collaborative team.
- Qualifications: Experience with Altiris, Intune, or SCCM and strong troubleshooting skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an experienced Endpoint Management Specialist to join our End User Services team and play a key role in supporting and evolving a large-scale, enterprise Windows device estate.
*This is a Hybrid role - candidate will be required to be in the office 1-2 days per week, located in Hillview House, Belfast*
What We’re Looking For
- Proven experience in a similar endpoint management or EUC role, ideally within a large, complex enterprise environment
- Strong hands-on experience with Altiris, Intune, and/or SCCM (Altiris experience is highly desirable)
- Solid understanding of Windows endpoint environments and device lifecycle management
- Strong technical troubleshooting and root-cause analysis skills
- A good working knowledge of TCP/IP networking, including VLANs, proxies, firewalls, and subnets
- Experience working on organised project activity alongside BAU support
- Clear and confident written and verbal communication skills
- Comfortable working collaboratively across technical and service teams
You’ll be responsible for the support, maintenance, and continuous improvement of endpoint management platforms that manage circa 100,000 end-user devices, ensuring stability, security, and compliance across the environment. This is a hands-on technical role, ideal for someone who can hit the ground running and enjoys working across modern and legacy endpoint technologies.
What You’ll Be Doing
- Supporting and maintaining enterprise endpoint management platforms, including Symantec CMS (Altiris), Microsoft Intune, and Microsoft Configuration Manager (SCCM)
- Owning the Windows device lifecycle, from build and configuration through to patching, upgrades, and retirement
- Acting as a technical escalation point, following structured fault resolution and incident processes
- Delivering software deployment, endpoint security controls, vulnerability remediation, and patch compliance
- Supporting project and change delivery, including platform upgrades and service improvements
- Identifying opportunities to standardise, optimise, and automate endpoint management processes
- Producing and maintaining technical documentation, runbooks, and knowledge articles
- Creating and executing system test plans to support change and release activity
- Collaborating closely with wider service teams and Lines of Service to ensure client and operational requirements are met
Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you’ll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.
We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you.
What's in it for you?
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose.
What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you.
For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Location: Belfast - Hillview House, United Kingdom
Time Type: Full time
Contract Type: Permanent
Endpoint Management Specialist in Belfast employer: Capita
Capita is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for an Endpoint Management Specialist to thrive. Located in the vibrant city of Belfast, employees benefit from a supportive environment that prioritises professional growth, offering extensive development opportunities through our Learning Academy and a commitment to diversity and inclusion. With competitive benefits such as generous holiday allowances, matched pensions, and paid volunteering days, Capita empowers its team members to make a meaningful impact while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Endpoint Management Specialist in Belfast
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to endpoint management. Get comfortable talking about your hands-on experience with tools like Altiris, Intune, and SCCM.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific challenges you've faced in previous roles and how you tackled them, especially around device lifecycle management and troubleshooting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Endpoint Management Specialist in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Endpoint Management Specialist role. Highlight your experience with Altiris, Intune, and SCCM, and don’t forget to mention any hands-on projects you've worked on that relate to endpoint management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about endpoint management and how your skills align with our needs. Be sure to mention your troubleshooting skills and your ability to work collaboratively across teams.
Showcase Your Technical Skills:In your application, be specific about your technical skills. Mention your understanding of Windows environments, device lifecycle management, and any relevant networking knowledge. This will help us see how you can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s quick and easy, and it ensures your application gets to the right place. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Capita
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Altiris, Intune, and SCCM. Be ready to discuss your hands-on experience with these tools, as well as your understanding of Windows endpoint environments. Prepare to share specific examples of how you've tackled technical challenges in the past.
✨Showcase Your Troubleshooting Skills
Since this role requires strong technical troubleshooting abilities, think of a few scenarios where you successfully identified and resolved issues. Be prepared to explain your thought process and the steps you took to reach a solution. This will demonstrate your analytical skills and ability to work under pressure.
✨Communicate Clearly and Confidently
As communication is key in this role, practice articulating your thoughts clearly. Whether it's discussing technical concepts or collaborating with teams, being able to convey your ideas effectively will set you apart. Consider doing mock interviews with a friend to refine your delivery.
✨Prepare for Project Discussions
Since you'll be involved in project activities alongside BAU support, be ready to talk about your experience with project management. Think of examples where you've contributed to project delivery or service improvements, and how you collaborated with different teams to achieve success.
