At a Glance
- Tasks: Engage with potential recruits and answer their queries about joining the British Army.
- Company: Capita, a leading organisation dedicated to supporting the British Army.
- Benefits: Competitive salary, employee benefits, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a difference by helping others take the first step towards a rewarding career.
- Qualifications: Customer service experience and proficiency in Microsoft Office required.
The predicted salary is between 25155 - 25155 £ per year.
Capita is seeking a full-time Contact Advisor to join their Upavon team. The position involves answering calls from individuals interested in joining the British Army, responding to queries via online platforms, and maintaining accurate records.
The ideal candidate will have:
- Previous customer service experience
- Proficiency in Microsoft Office
- A strong ability to work both independently and within a team
This role offers a salary of £25,155 and various employee benefits.
Army Recruitment Contact Advisor – Onsite Role employer: Capita
Capita is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. Employees benefit from competitive salaries, comprehensive training, and opportunities for career advancement within the organisation, all while working in the vibrant community of Upavon. Join us to make a meaningful impact by guiding future Army recruits in their journey.
StudySmarter Expert Advice🤫
We think this is how you could land Army Recruitment Contact Advisor – Onsite Role
✨Tip Number 1
Make sure to research Capita and the British Army before your interview. Knowing their values and mission will help you connect with the role and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be answering calls and responding to queries, being clear and confident in your speech is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Show off your customer service experience! Think of specific examples where you've gone above and beyond for a customer. This will demonstrate your ability to handle inquiries effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Army Recruitment Contact Advisor – Onsite Role
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous customer service experience in your application. We want to see how you've handled queries and provided support in the past, as this role is all about helping people interested in joining the Army.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention your proficiency in Microsoft Office and how you can work both independently and as part of a team – we love that!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be answering queries from potential recruits. Make every word count!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow the application process step-by-step. Let’s get your application in!
How to prepare for a job interview at Capita
✨Know Your Stuff
Before the interview, make sure you understand the role of a Contact Advisor and what it entails. Familiarise yourself with the British Army's recruitment process and be ready to discuss how your customer service experience can contribute to this.
✨Showcase Your Skills
Highlight your proficiency in Microsoft Office during the interview. Be prepared to give examples of how you've used these skills in previous roles, especially in managing records or responding to queries efficiently.
✨Demonstrate Team Spirit
Since the role requires both independent work and teamwork, think of examples where you've successfully collaborated with others. Share stories that showcase your ability to work well in a team while also being self-motivated.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team at Capita. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Questions about training opportunities or team dynamics can be great conversation starters.
