Capita, via PCSE England, seeks a Continuous Improvement Lead to design and deliver AI-enabled service improvements. You will collaborate with account teams and clients to achieve measurable outcomes, driving efficiency and quality across NHS England/NHSEI accounts.
The role focuses on building Copilot agents, coordinating with SMEs, and championing AI literacy while ensuring governance and compliance throughout the projects.
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AI Copilot & Process Improvement Lead employer: Capita
Capita Pension Solutions is an excellent employer, offering a dynamic work culture that prioritises accuracy and data integrity in the pensions sector. With a strong focus on employee growth, you will have the opportunity to advance within a growing consulting practice while working remotely on complex projects that make a meaningful impact. The supportive environment encourages continuous learning and collaboration, making it a rewarding place to develop your career.
