Administration Support - Life & Pensions in Cheltenham

Administration Support - Life & Pensions in Cheltenham

Cheltenham Full-Time 20000 - 28000 £ / year (est.) No working from home possible
Capita

At a Glance

  • Tasks: Provide administrative support and excellent customer service in a dynamic team environment.
  • Company: Join Capita, a leading consulting and digital services business.
  • Benefits: Enjoy a competitive salary, pension scheme, and flexible benefits tailored to your lifestyle.
  • Other info: Be part of an inclusive team that values diversity and personal growth.
  • Why this job: Kickstart your career in financial services with fantastic training and development opportunities.
  • Qualifications: Previous admin experience and strong communication skills are preferred.

The predicted salary is between 20000 - 28000 £ per year.

Administration Support - Life & Pensions page is loaded## Administration Support - Life & Pensionsremote type: Oparte na pakiecie Officelocations: Cheltenhamtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10114753Capita is looking for a customer driven individual to join us on a permanent basis as an Administrator for a key Life & Pensions client in Cheltenham. This is a varied role with the opportunity to get exposure to many different aspects of Life Assurance and Pensions products. The role will be office based, so you’ll need to be based within commutable distance of Cheltenham (Bishops Cleeve) to attend the office. This is a full-time role, Monday to Friday 37.5 hours per week. Capita is an equal opportunity and disability confident employer.**Job title:**Administration Support - Life & Pensions**Job Description:*** Process customer correspondence, sorting incoming and outgoing mail, maintaining supplies and providing other clerical support, handling a range of queries both over the telephone and in writing.* Identify opportunities to build customer relationships and provide excellent customer service.* Contribute to a positive and supportive team culture.* General administrative duties.* Previous demonstrable experience in an administrative role.* Ability to deliver excellent customer service.* Previous experience in a regulated Financial Services environment would be preferred but not essential as training can be provided.* Able to communicate effectively both in writing and over the telephone.* Able to work as part of a team, but also handle your own varying workloads, so good organisational skills are required.* Good numeracy and literacy, as writing letters to customers will be essential to the role.* Strong PC / MS Office skills.In this role, you will be given fantastic training and development for your career in financial services. You will also be given the following:* A starting salary of £24,043.* Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more* Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology* You’ll be joining a large network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.**About Capita Regulated Services***At Regulated Services, we’re transforming the world of life and pensions, and mortgage services. We’re delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account and arrears management. Join us and discover better as you shape the future of regulated services.*If this role is of interest to you, please click below to register, apply and track your progress! A member of our Resourcing Team will review your application and be in touch.**Equal Opportunities**We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. **For more information about equal opportunities and process adjustments, please visit the Capita Careers website.**As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at .**Location:**Cheltenham,Zjednoczone Królestwo**Time Type:**Zatrudnienie w pełnym wymiarze godzin**Contract Type:**Stały**Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We\'re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We\'re committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.** #J-18808-Ljbffr

Administration Support - Life & Pensions in Cheltenham employer: Capita

Capita is an exceptional employer located in Cheltenham, offering a supportive work culture that prioritises employee development and well-being. With comprehensive training opportunities in the financial services sector, competitive benefits including a company-matched pension and generous parental leave, and a commitment to inclusivity, Capita fosters a dynamic environment where employees can thrive and build meaningful careers.

Capita

Contact Details:

Capita Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Administration Support - Life & Pensions in Cheltenham

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Capita. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Administration Support - Life & Pensions in Cheltenham

Customer Service
Administrative Skills
Communication Skills
Organisational Skills
Numeracy Skills
Literacy Skills
Teamwork

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Capita.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Capita's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Capita

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Capita.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Capita will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Capita employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.