Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide administrative support and excellent customer service in a dynamic team environment.
- Company: Join Capita, a leading consulting and digital services business.
- Benefits: Enjoy a competitive salary, pension scheme, and flexible benefits tailored to your lifestyle.
- Why this job: Kickstart your career in financial services with fantastic training and development opportunities.
- Qualifications: Previous admin experience and strong communication skills are preferred.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 20000 - 28000 £ per year.
Administration Support – Life & Pensions page is loaded## Administration Support – Life & Pensionsremote type: Oparte na pakiecie Officelocations: Cheltenhamtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10114753Capita is looking for a customer driven individual to join us on a permanent basis as an Administrator for a key Life & Pensions client in Cheltenham. This is a varied role with the opportunity to get exposure to many different aspects of Life Assurance and Pensions products. The role will be office based, so you’ll need to be based within commutable distance of Cheltenham (Bishops Cleeve) to attend the office. This is a full-time role, Monday to Friday 37.5 hours per week. Capita is an equal opportunity and disability confident employer.**Job title:**Administration Support – Life & Pensions**Job Description:*** Process customer correspondence, sorting incoming and outgoing mail, maintaining supplies and providing other clerical support, handling a range of queries both over the telephone and in writing.* Identify opportunities to build customer relationships and provide excellent customer service.* Contribute to a positive and supportive team culture.* General administrative duties.* Previous demonstrable experience in an administrative role.* Ability to deliver excellent customer service.* Previous experience in a regulated Financial Services environment would be preferred but not essential as training can be provided.* Able to communicate effectively both in writing and over the telephone.* Able to work as part of a team, but also handle your own varying workloads, so good organisational skills are required.* Good numeracy and literacy, as writing letters to customers will be essential to the role.* Strong PC / MS Office skills.In this role, you will be given fantastic training and development for your career in financial services. You will also be given the following:* A starting salary of £24,043.* Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more* Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology* You’ll be joining a large network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.**About Capita Regulated Services***At Regulated Services, we’re transforming the world of life and pensions, and mortgage services. We’re delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account and arrears management. Join us and discover better as you shape the future of regulated services.*If this role is of interest to you, please click below to register, apply and track your progress! A member of our Resourcing Team will review your application and be in touch.**Equal Opportunities**We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. **For more information about equal opportunities and process adjustments, please visit the Capita Careers website.**As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at .**Location:**Cheltenham,Zjednoczone Królestwo**Time Type:**Zatrudnienie w pełnym wymiarze godzin**Contract Type:**Stały**Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We\’re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We\’re committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.** #J-18808-Ljbffr
Administration Support - Life & Pensions employer: Capita
Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Support - Life & Pensions
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions with a friend to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be able to track your progress easily. Let’s get you that job!
We think you need these skills to ace Administration Support - Life & Pensions
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administration Support role. Highlight your relevant experience in administration and customer service, and show us how you can contribute to our team culture.
Show Off Your Skills: We want to see your strong PC and MS Office skills! Include specific examples of how you've used these tools in previous roles, especially if you've handled customer correspondence or administrative tasks.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure to proofread for any spelling or grammar mistakes. We appreciate good communication skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to track your application and get back to you quickly. Plus, you’ll find all the info you need about the role there.
How to prepare for a job interview at Capita
✨Know Your Stuff
Before the interview, make sure you understand the basics of Life Assurance and Pensions products. Brush up on any relevant terminology and processes, as this will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you handled queries and built relationships, as this will demonstrate your suitability for the position.
✨Organisational Skills are Key
Prepare to talk about how you manage your workload and stay organised. You might want to share a time when you successfully juggled multiple tasks or met tight deadlines. This will highlight your ability to handle the varied responsibilities of the role.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common interview questions related to administration and customer service. Practising your responses will help you feel more at ease during the actual interview and allow you to articulate your thoughts clearly.