At a Glance
- Tasks: Conduct assessments and write detailed reports to support benefits claimants.
- Company: Capita, a leader in health assessment services with a values-driven culture.
- Benefits: Competitive salary, hybrid working, generous holiday, and wellness perks.
- Other info: Ongoing training and clear career pathways in a supportive environment.
- Why this job: Enjoy a better work/life balance while making a real difference in people's lives.
- Qualifications: Registered nurse, paramedic, occupational therapist, or physiotherapist with relevant experience.
The predicted salary is between 39500 - 40500 £ per year.
Are you looking for a better work/life balance? We have three roles available working fully clinic based or hybrid (2 days at home) role at our Cardiff clinic.
Location: Capita PIP, 2nd Floor, 40 Windsor Place, Cardiff CF10 3BW
If you're a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!
We offer a values-driven environment; our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
Job Description
As a Clinical Assessor/Functional Specialist you'll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer
- Excellent training and ongoing support - be part of our valued team where wellbeing is prioritised
- Full or part time hours (minimum 3 days per week)
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
- £39,500 starting salary, rising to £40,500 after DWP approval
- 10% of Salary Bonus scheme (based on quality and performance)
- Hybrid working - home and clinic based (up to 3 days per week)
- Other benefits
- HCPC/NMC fees paid and full revalidation support
- 5 weeks full maternity, adoption and shared parental pay
- Company pension, life assurance and Cycle2Work scheme
- Discounts across retail, travel, technology and wellbeing
- Free access to Headspace (for you and up to 5 others)
- A paid volunteering day each year
- Ongoing training, development and clear career pathways
- 25 days holiday (rising to 27) with the option to buy more up to 5 days
Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.
Key responsibilities
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000-4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
In this role you will
- Carry out structured assessments to understand how a person's health condition affects their day-to-day life.
- Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions
- Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone
About you
- NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
- Minimum of one year's post-registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
- A driving licence or access to transport for assessment centre working
About Capita HAAS
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).
Security and compliance
This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check.
We're an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.
Clinical Assessor in Cardiff employer: Capita Shared Services
Capita is an exceptional employer that prioritises work/life balance and employee wellbeing, offering flexible hybrid working options at our Cardiff clinic. With a strong commitment to professional development, we provide comprehensive training, clear career pathways, and generous benefits including a competitive salary, bonus scheme, and extensive leave policies. Join us in a values-driven environment where your contributions are recognised and valued, making a meaningful impact on the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Assessor in Cardiff
✨Tip Number 1
Get to know the company culture before your interview. Check out their values like Customers First and Fearless Innovation. This way, you can show how you align with their mission and make a great impression!
✨Tip Number 2
Practice your communication skills! As a Clinical Assessor, you'll need to listen and empathise with claimants. Try role-playing with a friend to get comfortable discussing sensitive topics.
✨Tip Number 3
Prepare for those detailed reports! Brush up on your report-writing skills and be ready to discuss how you can produce high-quality, evidence-based documents that support DWP decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Clinical Assessor in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Clinical Assessor role. Highlight your relevant experience and skills that align with our values at Capita, like empathy and analytical thinking.
Showcase Your Writing Skills:Since you'll be producing detailed reports, it's crucial to demonstrate your writing abilities. Use clear, concise language in your application to reflect how you can communicate effectively in this role.
Be Authentic:Let your personality shine through! We value authenticity, so don’t hesitate to share your passion for helping others and how it drives your work as a healthcare professional.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Capita Shared Services
✨Know Your Clinical Stuff
Make sure you brush up on your clinical knowledge and the specific conditions you'll be assessing. Familiarise yourself with how these conditions impact daily living, as this will help you answer questions confidently and demonstrate your expertise.
✨Practice Your Report Writing
Since you'll need to produce detailed reports, practice writing concise and clear summaries of clinical assessments. Aim for clarity and accuracy, as this will show your ability to communicate effectively, which is crucial for the role.
✨Show Empathy in Your Responses
During the interview, highlight your interpersonal skills and ability to empathise with clients. Share examples from your experience where you've successfully communicated with patients or clients, as this aligns with the values of the company.
✨Get Familiar with the Company Values
Capita's values are key to their culture. Make sure you understand 'Customers First', 'Fearless Innovation', 'Achieve Together', and 'Everyone is Valued'. Be ready to discuss how you embody these values in your work, as it will resonate well with the interviewers.
