At a Glance
- Tasks: Monitor and resolve network incidents in a fast-paced, 24/7 environment.
- Company: Join a leading tech company with a dynamic operations team.
- Benefits: Shift flexibility, competitive pay, and opportunities for skill development.
- Other info: Great career progression in a supportive team atmosphere.
- Why this job: Be at the forefront of technology, solving real-world network challenges.
- Qualifications: Experience in networking and troubleshooting skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a Network Operations Centre (NOC) Engineer to join our 24/7 Technology Operations Command Centre operation based at Hill View House, Newtownabbey. This is a hands-on, shift-based role operating in a fast-paced, high-visibility environment, responsible for the monitoring, diagnosis, and resolution of network incidents across a diverse, mission-critical customer estate.
Working Pattern:
- 24/7 shift-based role (days and nights)
- Typical pattern: 4 on / 4 off
- Day shifts: 07:00-19:00
- Night shifts: 19:00-07:00
What we are looking for:
- Practical experience in troubleshooting across routing and switching technologies.
- Experience working as a Network Engineer in an enterprise or service provider environment is desirable.
- Ideally an understanding of networking fundamentals including TCP/IP, DNS, LAN/WAN, VLANs, and routing protocols (e.g. BGP, OSPF).
- Desirable to have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS).
- Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy).
- Excellent problem-solving and analytical skills.
- Ability to remain calm and methodical during high-severity incidents.
- Highly organised, with strong attention to detail and documentation standards.
- Team-oriented, with the confidence to take ownership of incidents.
Network Operations Centre Engineer in Belfast employer: Capita Shared Services
Join our dynamic team at Hill View House, Newtownabbey, where we prioritise a collaborative and supportive work culture for our Network Operations Centre Engineers. Enjoy the benefits of a 24/7 shift pattern that promotes work-life balance, alongside opportunities for professional growth in a fast-paced environment that values innovation and excellence in network operations.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Centre Engineer in Belfast
✨Tip Number 1
Get familiar with the company and its tech stack before your interview. Knowing their specific tools and technologies, like SolarWinds or Cisco, can really help you stand out. We want to see that you've done your homework!
✨Tip Number 2
Practice your troubleshooting skills! Think of real-life scenarios where you had to diagnose and resolve network issues. We love hearing about your hands-on experience, so be ready to share those stories.
✨Tip Number 3
Show us your calm under pressure. In a fast-paced environment like ours, being methodical during high-severity incidents is key. Prepare examples of how you've handled stressful situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to join our team.
We think you need these skills to ace Network Operations Centre Engineer in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your practical experience in troubleshooting and any relevant technologies you've worked with. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the NOC Engineer role. Share specific examples of your problem-solving skills and how you’ve handled high-severity incidents in the past.
Showcase Your Technical Knowledge:In your application, mention your familiarity with networking fundamentals and any multi-vendor environments you've supported. We love seeing candidates who can demonstrate their understanding of TCP/IP, DNS, and routing protocols!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Capita Shared Services
✨Know Your Networking Basics
Brush up on your understanding of networking fundamentals like TCP/IP, DNS, and routing protocols. Be ready to discuss how these concepts apply to real-world scenarios, as this will show your practical knowledge and readiness for the role.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of past incidents you've resolved, especially in high-pressure situations. Highlight your problem-solving process and how you remained calm under pressure, as this is crucial for a NOC Engineer.
✨Familiarise Yourself with Tools
Get to know the monitoring and ticketing systems mentioned in the job description, like SolarWinds and ServiceNow. If you have experience with similar tools, be sure to mention it, as familiarity can set you apart from other candidates.
✨Demonstrate Team Spirit
Since this role requires teamwork, think of examples where you've successfully collaborated with others. Emphasise your ability to take ownership of incidents while also working effectively within a team, as this balance is key in a fast-paced environment.
