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- Tasks: Design and develop innovative Dynamics 365 CRM solutions with a focus on automation and DevOps.
- Company: Join Capita, a leader in consulting and digital services, transforming industries across the UK.
- Benefits: Enjoy a competitive salary, generous holiday, remote work, and opportunities for professional growth.
- Other info: Embrace a culture of innovation and inclusivity, with excellent career advancement opportunities.
- Why this job: Make a real impact with cutting-edge technology while collaborating with a dynamic team.
- Qualifications: Senior-level expertise in Dynamics 365 CRM and strong development skills required.
The predicted salary is between 50000 - 65000 £ per year.
We have an exciting opportunity for a Dynamics 365 CRM Engineer to play a key role in delivering the COMET CRM transformation programme. They will design, develop, and deploy scalable Microsoft Dynamics 365 and Power Platform solutions, with a strong focus on DevOps, automation, and enterprise-grade ALM. The ideal candidate will have deep technical expertise, hands-on development capability, and experience driving CI/CD and release processes across complex environments.
UK home based. Candidates should be eligible for SC clearance.
At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results.
What you will do:
- End-to-end delivery of Dynamics 365 CRM solutions across the full software lifecycle
- Design and implement scalable, secure, and high-performing CRM architectures
- Own and manage Azure DevOps pipelines, ensuring robust CI/CD practices
- Automate build, test, and deployment processes across multiple environments
- Manage solution lifecycle including versioning, patching, and release governance
- Collaborate with architects, business analysts, and stakeholders to define technical solutions
- Provide technical leadership and mentoring to development teams
- Ensure adherence to DevOps, ALM, and coding best practices
- Troubleshoot and resolve complex technical and deployment issues
What we are looking for:
- Dynamics 365 CRM (Senior-Level Expertise)
- Extensive experience with Microsoft Dynamics 365 CE (Sales, Customer Service, etc.)
- Advanced customization and configuration: Entities, forms, views, dashboards, business rules, workflows, business process flows
- Strong development experience:
- C# plugins and custom workflow activities
- JavaScript / TypeScript
- Dataverse Web API / SDK
- Deep understanding of:
- Solution management (managed/unmanaged), solution layering, segmentation, and version control
- Power Platform
- Expertise in: Power Apps (Model-driven and Canvas apps), Power Automate (complex flows and orchestration), Power Pages (portal design, authentication, and security models)
- Strong Dataverse data modelling and governance experience
- Azure DevOps & CI/CD
- Extensive hands-on experience with Azure DevOps: Repos, Boards, Pipelines, and Artifacts
- Design and maintenance of YAML-based pipelines
- Experience running and optimising pipelines, including: Build automation, Release pipelines, Multi-stage deployments
- Implementation of CI/CD for Dynamics 365 solutions using: Power Platform Build Tools, PAC CLI
- ALM (Application Lifecycle Management)
- Strong experience implementing Azure DevOps ALM strategies: Branching strategies (e.g., GitFlow), Environment strategies (Dev, Test, UAT, Prod), Automated solution promotion across environments, Dependency and release management best practices
- Build, Release & Automation
- Automating: Solution export/import, Environment provisioning, Configuration/data migration
- Managing deployment pipelines with approvals and rollback strategies
- Experience with configuration migration and data seeding
- Data & Integration
- Strong knowledge of: Dataverse architecture and data modelling, Data migration strategies
- Integration experience using: REST APIs and web services, Azure services (Functions, Logic Apps, Service Bus)
- Understanding of security, compliance, and access control
- Quality, Testing & Monitoring
- Experience with: Automated testing approaches (unit/UI testing), Pipeline monitoring and troubleshooting, Performance tuning and optimisation of CRM solutions
- Leadership & Collaboration
- Proven ability to lead technical design and delivery
- Strong stakeholder engagement and communication skills
- Experience mentoring developers and promoting DevOps culture
Desirable Skills
- Microsoft certifications (PL-600, PL-400, AZ-400)
- Experience with Power BI integration
- Familiarity with infrastructure-as-code (ARM/Bicep)
- Exposure to AI Builder / Copilot capabilities
Join Capita - Where Innovation Meets Opportunity. Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you.
What's in it for you?
- UK home based
- Competitive salary
- 23 days' holiday, rising to 27 (pro rata) - plus the option to buy more after qualifying period
- Paid volunteering day with a charity of your choice
- Generous family leave policies - including 15 weeks' fully paid maternity, adoption, and shared parental leave
- Cycle2Work scheme, pension, life assurance, and more
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you. We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Monitoring and Performance Engineer in Sheffield employer: Capita Shared Services Limited
Contact Detail:
Capita Shared Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monitoring and Performance Engineer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, like 'Customer First' and 'Fearless Innovation', so you can align your answers with what they care about. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your responses. Focus on articulating your experience with Dynamics 365 and DevOps practices clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Monitoring and Performance Engineer in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Monitoring and Performance Engineer role. Highlight your experience with Dynamics 365, Azure DevOps, and CI/CD practices. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention our values and how you embody them!
Showcase Your Technical Skills: In your application, be sure to showcase your technical expertise, especially in areas like Power Platform and automated testing. We love seeing specific examples of how you've tackled challenges in past projects.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, and it helps us keep everything organised. Plus, we can’t wait to learn more about you!
How to prepare for a job interview at Capita Shared Services Limited
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365, especially the areas mentioned in the job description. Be ready to discuss your hands-on experience with customisation, configuration, and the various modules like Sales and Customer Service.
✨Show Off Your DevOps Skills
Prepare to talk about your experience with Azure DevOps and CI/CD practices. Have specific examples ready that demonstrate how you've managed pipelines, automated processes, and ensured robust release governance in previous roles.
✨Demonstrate Your Problem-Solving Abilities
Be ready to tackle hypothetical scenarios or past challenges you've faced. Discuss how you approached troubleshooting complex technical issues and what strategies you employed to resolve them effectively.
✨Emphasise Collaboration and Leadership
Since the role involves mentoring and collaborating with teams, think of examples where you've led projects or worked closely with stakeholders. Highlight your communication skills and how you foster a positive team environment.