At a Glance
- Tasks: Conduct assessments and produce detailed reports to support benefit decisions.
- Company: Capita, a leader in health assessment services with a focus on wellbeing.
- Benefits: Competitive salary, hybrid working, generous holiday, and wellness perks.
- Other info: Join a supportive team with excellent training and career development opportunities.
- Why this job: Enjoy a better work/life balance while making a real difference in people's lives.
- Qualifications: NMC or HCPC registered professional with strong communication skills.
The predicted salary is between 39500 - 40500 £ per year.
Are you looking for a better work/life balance? Submit your CV and any additional required information after you have read this description by clicking on the application button. We have three roles available working fully clinic based or hybrid (2 days at home) role at our Cardiff clinic.
Location: Capita PIP, 2nd Floor, 40 Windsor Place, Cardiff CF10 3BW
If you're a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move! We offer a values-driven environment; our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
Job Description
As a Clinical Assessor/Functional Specialist you'll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer
- Excellent training and ongoing support; be part of our valued team where wellbeing is prioritised
- Full or part time hours (minimum 3 days per week)
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
- £39,500 starting salary, rising to £40,500 after DWP approval
- 10% of Salary Bonus scheme (based on quality and performance)
- Hybrid working home and clinic based (up to 3 days per week)
- Other benefits
- HCPC/NMC fees paid and full revalidation support
- 5 weeks full maternity, adoption and shared parental pay
- Company pension, life assurance and Cycle2Work scheme
- Discounts across retail, travel, technology and wellbeing
- Free access to Headspace (for you and up to 5 others)
- A paid volunteering day each year
- Ongoing training, development and clear career pathways
- 25 days holiday (rising to 27) with the option to buy more up to 5 days
Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.
Key responsibilities
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000-4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
In this role you will
- Carry out structured assessments to understand how a person's health condition affects their day-to-day life.
- Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions
- Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone
About you
- NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
- Minimum of one year's post-registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
- A driving licence or access to transport for assessment centre working
About Capita HAAS
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).
Security and compliance
This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check. We're an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.
Clinical Assessor in Newport employer: Capita Shared Services Limited
Capita is an exceptional employer that prioritises work/life balance and employee wellbeing, offering a structured and flexible working environment for Clinical Assessors in Cardiff. With comprehensive training, ongoing support, and clear career pathways, employees can thrive while enjoying generous benefits such as a competitive salary, hybrid working options, and a focus on personal development. Join a values-driven team where your contributions are recognised and valued, making a meaningful impact in the lives of others.
Contact Details:
Capita Shared Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Assessor in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might have insights into the Clinical Assessor role. A friendly chat can lead to valuable referrals or insider tips that could give you the edge.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical knowledge and understanding the DWP's processes. We want you to feel confident discussing how your skills align with the role, so practice articulating your experience in assessments and report writing.
✨Tip Number 3
Showcase your empathy and communication skills during interviews. Remember, as a Clinical Assessor, you'll be working closely with claimants, so demonstrating your ability to listen and understand their needs is crucial. Share examples from your past experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our values-driven team at Capita HAAS. Let’s get you that job!
We think you need these skills to ace Clinical Assessor in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Clinical Assessor role. Highlight your clinical expertise and any experience with assessments or report writing, as this will show us you’re a great fit for the job.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re interested in stepping away from shift work. Share your passion for helping others and how your background aligns with our values at Capita. This is your chance to shine!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and motivations. Remember, we’re looking for detail but also clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your CV and any additional information. Plus, it shows you’re keen on joining our team at Capita.
How to prepare for a job interview at Capita Shared Services Limited
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and the specific conditions you'll be assessing. Familiarise yourself with the DWP guidelines and how they relate to your role as a Clinical Assessor. This will help you answer questions confidently and show that you're serious about the position.
✨Showcase Your Empathy
Since this role involves working closely with benefits claimants, it's crucial to demonstrate your ability to listen and empathise. Prepare examples from your past experiences where you've shown compassion and understanding, as this will resonate well with the interviewers.
✨Practice Your Report Writing
You'll need to produce detailed reports, so it’s a good idea to practice writing concise and clear summaries of complex information. Bring along a sample report if possible, or be ready to discuss your writing process and how you ensure accuracy and clarity in your documentation.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they support their staff's wellbeing. This shows that you're genuinely interested in the role and want to ensure it's the right fit for you too.