At a Glance
- Tasks: Support and improve enterprise endpoint management platforms for 100,000 devices.
- Company: Join Capita, a leader in consulting and digital services.
- Benefits: Enjoy 23 days' holiday, matched pension, and paid parental leave.
- Other info: Opportunities for professional development and a diverse, inclusive workplace.
- Why this job: Make a real impact with cutting-edge technology in a collaborative environment.
- Qualifications: Experience with Altiris, Intune, SCCM, and strong troubleshooting skills.
The predicted salary is between 45000 - 55000 € per year.
We're looking for an experienced Endpoint Management Specialist to join our End User Services team and play a key role in supporting and evolving a large-scale, enterprise Windows device estate.
What We're Looking For
- Proven experience in a similar endpoint management or EUC role, ideally within a large, complex enterprise environment
- Strong hands-on experience with Altiris, Intune, and/or SCCM (Altiris experience is highly desirable)
- Solid understanding of Windows endpoint environments and device lifecycle management
- Strong technical troubleshooting and root-cause analysis skills
- A good working knowledge of TCP/IP networking, including VLANs, proxies, firewalls, and subnets
- Experience working on organised project activity alongside BAU support
- Clear and confident written and verbal communication skills
- Comfortable working collaboratively across technical and service teams
You'll be responsible for the support, maintenance, and continuous improvement of endpoint management platforms that manage circa 100,000 end-user devices, ensuring stability, security, and compliance across the environment. This is a hands-on technical role, ideal for someone who can hit the ground running and enjoys working across modern and legacy endpoint technologies.
What You'll Be Doing
- Supporting and maintaining enterprise endpoint management platforms, including Symantec CMS (Altiris), Microsoft Intune, and Microsoft Configuration Manager (SCCM)
- Owning the Windows device lifecycle, from build and configuration through to patching, upgrades, and retirement
- Acting as a technical escalation point, following structured fault resolution and incident processes
- Delivering software deployment, endpoint security controls, vulnerability remediation, and patch compliance
- Supporting project and change delivery, including platform upgrades and service improvements
- Identifying opportunities to standardise, optimise, and automate endpoint management processes
- Producing and maintaining technical documentation, runbooks, and knowledge articles
- Creating and executing system test plans to support change and release activity
- Collaborating closely with wider service teams and Lines of Service to ensure client and operational requirements are met
Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.
We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you.
What's in it for you?
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose.
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you.
Endpoint Management Specialist employer: Capita Shared Services Limited
Capita is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for an Endpoint Management Specialist to thrive. With a commitment to employee development, you will have access to extensive growth opportunities, including qualifications through our Learning Academy, while enjoying generous benefits such as 23 days' holiday, a matched pension scheme, and the chance to engage in meaningful community volunteering. Join us in a dynamic environment where your contributions can make a real difference across various sectors, impacting millions of lives.
Contact Detail:
Capita Shared Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Endpoint Management Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Endpoint Management roles and practice your answers. Make sure you can showcase your hands-on experience with tools like Altiris, Intune, and SCCM.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples of how you've tackled technical challenges in the past. This will demonstrate your troubleshooting prowess and make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Capita.
We think you need these skills to ace Endpoint Management Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on experience with Altiris, Intune, and SCCM, as well as your understanding of Windows endpoint environments.
Showcase Your Troubleshooting Skills:In your application, emphasise your technical troubleshooting and root-cause analysis skills. Give examples of how you've resolved issues in past roles to demonstrate your capability.
Communicate Clearly:Since clear communication is key, ensure your written application is concise and well-structured. Use straightforward language to convey your experience and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Capita Shared Services Limited
✨Know Your Tools Inside Out
Make sure you brush up on your experience with Altiris, Intune, and SCCM. Be ready to discuss specific scenarios where you've used these tools effectively in a large enterprise environment. This will show that you can hit the ground running.
✨Demonstrate Your Troubleshooting Skills
Prepare to share examples of how you've tackled technical issues in the past. Highlight your root-cause analysis skills and be ready to walk through your thought process when resolving complex problems.
✨Understand the Device Lifecycle
Familiarise yourself with the entire Windows device lifecycle, from build to retirement. Be prepared to discuss how you’ve managed this process in previous roles and any improvements you’ve implemented.
✨Communicate Clearly and Confidently
Since you'll be collaborating with various teams, practice articulating your thoughts clearly. Prepare to explain technical concepts in simple terms, as effective communication is key in this role.
