At a Glance
- Tasks: Conduct assessments and produce detailed reports to support benefits decisions.
- Company: Capita, a leader in health assessment services with a focus on wellbeing.
- Benefits: Competitive salary, hybrid working, generous holiday, and wellness perks.
- Other info: Join a supportive team with excellent career development opportunities.
- Why this job: Enjoy a structured work-life balance while making a real difference in people's lives.
- Qualifications: NMC or HCPC registered professional with strong communication skills.
The predicted salary is between 39500 - 40500 £ per year.
Are you looking for a better work/life balance? If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. We have three roles available working fully clinic based or hybrid (2 days at home) role at our Cardiff clinic.
Location: Capita PIP, 2nd Floor, 40 Windsor Place, Cardiff CF10 3BW
If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move! We offer a values-driven environment; our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
Job Description
As a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer
- Excellent training and ongoing support be part of our valued team where wellbeing is prioritised
- Full or part time hours (minimum 3 days per week)
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
- £39,500 starting salary, rising to £40,500 after DWP approval
- 10% of Salary Bonus scheme (based on quality and performance)
- Hybrid working home and clinic based (up to 3 days per week)
- Other benefits
- HCPC/NMC fees paid and full revalidation support
- 5 weeks full maternity, adoption and shared parental pay
- Company pension, life assurance and Cycle2Work scheme
- Discounts across retail, travel, technology and wellbeing
- Free access to Headspace (for you and up to 5 others)
- A paid volunteering day each year
- Ongoing training, development and clear career pathways
- 25 days holiday (rising to 27) with the option to buy more up to 5 days
Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.
Key responsibilities
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000-4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
In this role you will
- Carry out structured assessments to understand how a person's health condition affects their day-to-day life.
- Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions
- Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone
About you
- NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
- Minimum of one years post-registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
- A driving licence or access to transport for assessment centre working
About Capita HAAS
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).
Security and compliance
This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check. We’re an equal opportunity employer and welcome applications from all backgrounds.
As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.
Clinical Assessor employer: Capita Shared Services Limited
Capita is an exceptional employer that prioritises work/life balance and employee wellbeing, offering a flexible hybrid working model at our Cardiff clinic. With a strong commitment to professional development, we provide excellent training, clear career pathways, and a supportive environment where every team member is valued. Enjoy competitive salaries, generous benefits, and the opportunity to make a meaningful impact in the lives of others while working Monday to Friday with no night or weekend shifts.
Contact Details:
Capita Shared Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Assessor
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Clinical Assessor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your clinical knowledge and report writing skills. Practice answering common questions about how you would assess patients and make recommendations, so you can showcase your expertise with confidence.
✨Tip Number 3
Don’t forget to highlight your soft skills! As a Clinical Assessor, empathy and communication are key. Be ready to share examples of how you've used these skills in your previous roles during interviews.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We love seeing applications come directly from motivated candidates who are excited about joining our team at Capita HAAS.
We think you need these skills to ace Clinical Assessor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Clinical Assessor role. Highlight your relevant experience and skills that align with the job description, especially your clinical expertise and report writing abilities.
Showcase Your Communication Skills:Since strong communication is key in this role, give examples of how you've effectively communicated with clients or colleagues in the past. This will help us see how you can empathise and gather information during assessments.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid jargon and focus on your achievements and qualifications relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role and our values.
How to prepare for a job interview at Capita Shared Services Limited
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and the specific conditions you'll be assessing. Familiarise yourself with the DWP guidelines and how they relate to the role of a Clinical Assessor. This will help you answer questions confidently and show that you're serious about the position.
✨Showcase Your Empathy
Since this role involves working closely with claimants, it's crucial to demonstrate your ability to listen and empathise. Prepare examples from your past experiences where you've shown compassion and understanding, as this will highlight your interpersonal skills and fit with the company's values.
✨Practice Your Report Writing
You'll need to produce detailed reports, so practice writing concise and clear summaries of complex information. Bring along a sample report if possible, as it can serve as a great talking point during the interview and showcase your writing skills.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about training opportunities or how the team collaborates to achieve their goals.
