At a Glance
- Tasks: Conduct assessments and produce detailed reports to support benefit decisions.
- Company: Capita, a values-driven organisation prioritising wellbeing and innovation.
- Benefits: Competitive salary, hybrid working, generous holiday, and wellness perks.
- Other info: Ongoing training, clear career pathways, and a supportive team environment.
- Why this job: Enjoy a structured work-life balance while making a real difference in people's lives.
- Qualifications: Registered nurse, paramedic, occupational therapist, or physiotherapist with relevant experience.
Are you looking for a better work/life balance? We have three roles available working fully clinic based or hybrid (2 days at home) role at our Cardiff clinic. Location: Capita PIP, 2nd Floor, 40 Windsor Place, Cardiff CF10 3BW.
If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move! We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
As a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer:
- Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
- Full or part time hours (minimum 3 days per week)
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
- £39,500 starting salary, rising to £40,500 after DWP approval
- 10% of Salary Bonus scheme (based on quality and performance)
- Hybrid working – home and clinic based (up to 3 days per week)
Other benefits:
- HCPC/NMC fees paid and full revalidation support
- 5 weeks’ full maternity, adoption and shared parental pay
- Company pension, life assurance and Cycle2Work scheme
- Discounts across retail, travel, technology and wellbeing
- Free access to Headspace (for you and up to 5 others)
- A paid volunteering day each year
- Ongoing training, development and clear career pathways
- 25 days’ holiday (rising to 27) with the option to buy more up to 5 days
Key responsibilities:
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000–4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
In this role you'll carry out structured assessments to understand how a person’s health condition affects their day-to-day life. Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions. Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone.
About you:
- NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
- Minimum of one year’s post-registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
- A driving licence or access to transport for assessment centre working
About Capita HAAS:
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).
Security and compliance:
Successful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting. This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check. We’re an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.
Clinical Assessor in Cardiff employer: Capita Public Service
Capita is an exceptional employer that prioritises work/life balance and employee wellbeing, offering flexible hybrid working options at our Cardiff clinic. With a strong commitment to professional development, we provide excellent training, clear career pathways, and a supportive environment where every team member is valued. Enjoy competitive salaries, generous benefits, and the opportunity to make a meaningful impact in the lives of individuals seeking support.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Assessor in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Clinical Assessor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to clinical assessments. Think about how you can showcase your analytical skills and empathy, as these are key in this role. We want you to shine!
✨Tip Number 3
Don’t forget to research Capita’s values! Understanding their commitment to customers and innovation will help you align your answers during interviews. Show them you’re not just a fit for the role, but for their culture too.
✨Tip Number 4
Apply through our website for the best chance of landing that job! It’s straightforward and ensures your application gets directly into the right hands. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Clinical Assessor in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience as a nurse, paramedic, occupational therapist, or physiotherapist. We want to see how your skills align with the role of Clinical Assessor, so don’t hold back!
Showcase Your Communication Skills:Since this role involves producing detailed reports and interacting with claimants, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect this skill.
Highlight Your Analytical Skills:As a Clinical Assessor, you’ll need to analyse clinical evidence and produce in-depth reports. Make sure to mention any relevant experience that showcases your analytical skills and attention to detail in your written application.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Capita Public Service
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and the specific conditions you'll be assessing. Familiarise yourself with the DWP guidelines and how they relate to your role as a Clinical Assessor. This will help you answer questions confidently and demonstrate your expertise.
✨Show Empathy
Since this role involves meeting with benefits claimants, it's crucial to showcase your interpersonal skills. Practice active listening and think about how you can convey empathy during the interview. Share examples from your past experiences where you've successfully connected with patients or clients.
✨Prepare for Report Writing
You'll need to produce detailed reports in this role, so be ready to discuss your writing process. Bring along samples of previous reports if possible, and be prepared to explain how you ensure clarity and accuracy in your documentation. This will highlight your attention to detail and organisational skills.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, training opportunities, and the assessment process. This shows your genuine interest in the role and helps you determine if it's the right fit for you. Plus, it aligns with their values of 'Everyone is Valued'!
