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- Tasks: Conduct needs assessments and support students with disabilities in their educational journey.
- Company: Join Capita, a trusted provider of DSA services since 2005.
- Benefits: Competitive salary, generous holiday, and flexible volunteering opportunities.
- Other info: Hybrid role with excellent career growth and supportive team environment.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong communication skills and experience in education or training preferred.
The predicted salary is between 27500 - 27500 £ per year.
Join Capita as a Trainee DSA Needs Assessor and be part of our team providing Disabled Students' Allowance (DSA) services. We work with the Student Loans Company (SLC) to offer a seamless digital experience for students in East England, the Midlands, London and Wales. Our services include needs assessments, sourcing equipment, training, and ongoing support for around 30,000 university students annually.
In this hybrid role, you'll prepare for and conduct DSA needs assessment meetings, complete reports, and travel as needed to meet clients.
What you'll be doing:
- Completing training to become qualified to work with students with a variety of disabilities
- Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities, including, where appropriate, Non-Medical Helper (NMH) and travel support
- Evaluating the suitability of, and offering advice on appropriate hardware, software, assistive technology and other aids for each individual
- Producing formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs)
- Responding to post-assessment queries received from the customer or relevant Funding Body within the required timeframe
- Conducting a review of a customer's needs when requested
What we are looking for:
- Exemplary communication skills
- Excellent report writing abilities and attention to detail
- Some experience of working in an education or training setting, ideally with experience working with disabled students
- Awareness of the DSA funding guidance
- Adept at working to strict KPIs and producing work of excellent quality
- Reliable and dependable with sound organisational skills
What's in it for you:
- A competitive basic salary of £27,500
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health
We want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
Trainee DSA Needs Assessor (Welsh Speaking) employer: Capita plc
Contact Detail:
Capita plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee DSA Needs Assessor (Welsh Speaking)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Capita on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to DSA needs assessments. We recommend role-playing with a friend to get comfortable discussing your skills and experiences in a relaxed setting.
✨Tip Number 3
Show off your Welsh speaking skills! If you're fluent, make sure to highlight this during your interview. It’s a unique asset that can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Capita team.
We think you need these skills to ace Trainee DSA Needs Assessor (Welsh Speaking)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trainee DSA Needs Assessor role. Highlight any relevant experience you have in education or working with disabled students, as this will show us you're a great fit for the position.
Show Off Your Communication Skills: Since exemplary communication is key for this role, use your application to demonstrate your writing abilities. Keep it clear, concise, and professional, while also showing your personality – we want to see the real you!
Pay Attention to Detail: We love candidates who are detail-oriented! Make sure to proofread your application for any typos or errors. A polished application reflects your commitment to quality, which is super important for producing those formal needs assessment reports.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Capita plc
✨Know Your DSA Inside Out
Make sure you understand the Disabled Students' Allowance (DSA) and its guidelines. Familiarise yourself with the types of support available, as well as the specific needs of disabled students. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Trainee DSA Needs Assessor, you'll need to communicate effectively with students and colleagues. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your communication style and ensure you can convey complex information simply.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as assessing a student's needs or dealing with a challenging client. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to work under pressure.
✨Highlight Your Team Player Attitude
Capita values collaboration, so be ready to discuss your experience working in teams. Share examples of how you've contributed to group projects or supported colleagues in previous roles. Emphasising your ability to work well with others will show that you're a good fit for their team-oriented culture.