Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Train to assess needs and support students with disabilities in their studies.
- Company: Join Capita, a trusted provider of DSA services since 2005.
- Benefits: Competitive salary, generous holiday, and volunteering opportunities.
- Other info: Hybrid working model with a supportive team environment.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong communication skills and experience in education or training preferred.
The predicted salary is between 27500 - 27500 £ per year.
Join Capita as a Trainee DSA Needs Assessor and be part of our team providing Disabled Students' Allowance (DSA) services. We work with the Student Loans Company (SLC) to offer a seamless digital experience for students in East England, the Midlands, London and Wales. Our services include needs assessments, sourcing equipment, training, and ongoing support for around 30,000 university students annually.
What you'll be doing:
- Complete training to become qualified to work with students with a variety of disabilities.
- Hold a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities, including, where appropriate, Non-Medical Helper (NMH) and travel support.
- Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
- Produce formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs).
- Respond to post-assessment queries received from the customer or relevant Funding Body within the required timeframe.
- Conduct a review of a customer's needs when requested.
What we are looking for:
- Exemplary communication skills.
- Excellent report writing abilities and attention to detail.
- Some experience of working in an education or training setting, ideally with experience of working with disabled students.
- Awareness of the DSA funding guidance.
- Adept at working to strict KPIs and producing work of excellent quality.
- While the role involves independent/lone working we are seeking team players keen to work collaboratively with colleagues, reliable and dependable with sound organisational skills.
Benefits:
- A competitive basic salary of £27,500.
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health.
Trainee DSA Needs Assessor employer: Capita plc
Contact Detail:
Capita plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee DSA Needs Assessor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Capita on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to DSA needs assessments. We recommend role-playing with a friend to get comfortable discussing your skills and experiences in a relaxed setting.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when explaining your thoughts. Remember, they want to see how well you can articulate your ideas, especially when it comes to supporting students.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Capita.
We think you need these skills to ace Trainee DSA Needs Assessor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trainee DSA Needs Assessor role. Highlight your communication skills and any relevant experience in education or working with disabled students. We want to see how you fit into our team!
Show Off Your Report Writing Skills: Since excellent report writing is key for this role, include examples of your written work if possible. Whether it's a project report or an essay, we love to see your attention to detail and clarity in writing.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, just like we do in our assessments!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Capita plc
✨Know Your Stuff
Familiarise yourself with the Disabled Students' Allowance (DSA) and its guidelines. Understanding the funding process and the specific needs of disabled students will show your commitment and readiness for the role.
✨Showcase Your Communication Skills
Since exemplary communication is key, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your ability to explain complex ideas simply and effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about how you would handle various situations involving students with disabilities and be ready to discuss your thought process.
✨Highlight Teamwork and Independence
This role requires both independent work and collaboration. Be prepared to share examples from your past experiences where you successfully worked alone and as part of a team, demonstrating your versatility.