At a Glance
- Tasks: Be the friendly face of our Learning Hub, managing enquiries and supporting training activities.
- Company: Join a supportive team dedicated to helping Service Personnel succeed in their careers.
- Benefits: Earn up to £26,000 pro rata with flexible benefits and onsite amenities.
- Other info: Enjoy a dynamic role with opportunities for further qualifications and career growth.
- Why this job: Make a real difference in the lives of those joining the Royal Navy.
- Qualifications: Team player with strong communication skills and previous admin experience.
The predicted salary is between 26000 - 26000 £ per year.
Help get better trained personnel to the front line faster. You'll be a key part of our Learning and Development Hub – keeping everything running smoothly while providing a friendly, welcoming first point of contact. From managing enquiries and signposting support, to handling essential admin, you'll play an important role in helping Service Personnel access the training, qualifications and support they need to grow and succeed in their careers.
Due to the nature of this role, you must be eligible for UK Security Clearance at SC level. This part‑time role requires 24 hours a week Monday to Thursday.
What you'll be doing:
- Act as the first point of contact for the Hub, providing a welcoming service and directing queries to the right people or resources.
- Manage bookings and coordination for appointments, courses, events, and learning activities.
- Set up classrooms and learning spaces ready for training sessions.
- Maintain accurate learner records, reports, and systems (e.g. accounts, JPA updates, exam admin).
- Provide admin support for funding applications, learning credits, and learner needs (including SpLD support).
- Manage resources, materials, and general Hub admin tasks, including support for exams and events.
What we're looking for:
Essential:
- Must be able to demonstrate experience of working in a team and being an excellent team member with great communication skills.
- High standards of accuracy and attention to detail and customer service skills.
- Previous administration experience.
- Must have a drivers licence and vehicle to travel between local sites.
- Must be flexible to cover local offices, as and when required.
- Excellent communication skills, both verbal and written.
Desirable:
- Knowledge of the military.
- Experience of using JPA.
Benefits:
- A salary of up to 26,000 pro rata.
- Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks.
- Onsite, secure parking.
- Catering facilities, gym and shops onsite.
- Rewarding role making a real difference to those joining and progressing within the Royal Navy.
- Further qualifications can be gained.
Equal Opportunities:
Capita is committed to an inclusive, barrier‑free recruitment process. We are a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact or call.
Learning & Development Hub Administrator in Portsmouth employer: Capita plc
At Capita, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values teamwork and communication. As a Learning & Development Hub Administrator in Portsmouth, you'll enjoy flexible working hours, competitive salary, and a range of benefits including extra leave purchase and paid volunteering days, all while making a meaningful impact on the careers of Service Personnel. With opportunities for further qualifications and a commitment to employee growth, Capita is dedicated to helping you thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Hub Administrator in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the Learning and Development field, especially those who might have insights into the role. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show how your skills align with their mission of getting better trained personnel to the front line faster. Tailor your examples to highlight your admin experience and customer service skills.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experiences. Focus on your teamwork and communication skills, as these are key for the Learning & Development Hub role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Learning & Development Hub Administrator in Portsmouth
Some tips for your application 🫡
Show Your Team Spirit:We want to see how you work in a team! Highlight your experience collaborating with others and how you’ve contributed to a positive team environment. Remember, communication is key!
Attention to Detail is Crucial:In this role, accuracy matters. Make sure your application is free from typos and errors. We love candidates who take the time to double-check their work and present it neatly.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match the job description. Show us why you’re the perfect fit for our Learning & Development Hub.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Capita plc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Learning & Development Hub Administrator role. Familiarise yourself with the key responsibilities, such as managing bookings and providing admin support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires excellent communication skills, be prepared to demonstrate them during the interview. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated in previous roles, especially in team settings.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this position. Be ready to discuss specific instances where your accuracy made a difference in your work. Whether it’s maintaining learner records or managing resources, showcasing your meticulous nature will set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values. Ask about their approach to training and development or how they support team members in their growth.
