Trainee DSA Needs Assessor
Join Capita as a Trainee DSA Needs Assessor and be part of our team providing Disabled Students' Allowance (DSA) services. We work with the Student Loans Company (SLC) to offer a seamless digital experience for students in East England, the Midlands, London and Wales. Our services include needs assessments, sourcing equipment, training, and ongoing support for around 30,000 university students annually.
Salary
27,500 per annum
Work arrangement
Hybrid working (Northampton Area)
What you'll be doing
- Completing training to become qualified to work with students with a variety of disabilities
- Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities including, and where appropriate, Non-Medical Helper (NMH) and travel support.
- Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
- Produce formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs)
- Respond to post-assessment queries received from the customer or relevant Funding Body within the required timeframe.
- Conduct a review of a customer's needs when requested.
What we are looking for
- Exemplary communication skills.
- Excellent report writing abilities and attention to detail.
- Some experience of working in an education or training setting ideally with some experience of working with disabled students
- Awareness of the DSA funding guidance.
- Adept at working to strict KPIs and producing work of excellent quality.
- While the role involves independent/lone working we are seeking team players keen to work collaboratively with colleagues to do their best for our customers, with an appreciation that individual performance is critical to the success of the team, reliable and dependable with sound organisational skills.
What's in it for you?
- A competitive basic salary of 27,500
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
Equal Opportunities
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
