Head of HR - Central Functions in London
Head of HR - Central Functions

Head of HR - Central Functions in London

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead HR strategy, partner with senior leaders, and drive engagement initiatives.
  • Company: Capita, a forward-thinking company that values innovation and inclusivity.
  • Benefits: Competitive salary, generous holiday, paid volunteering day, and family leave policies.
  • Why this job: Make a real impact in a collaborative environment focused on continuous improvement.
  • Qualifications: Broad HR expertise, strong communication skills, and experience in dynamic settings.
  • Other info: Join a diverse team committed to creating an inclusive workplace.

The predicted salary is between 48000 - 72000 £ per year.

We are looking for a Head of HR to join our central functions team on a 6-month fixed-term contract. In this pivotal role, you will lead on HR Business Partnering, providing clear, commercially focused advice and partnering with senior stakeholders to deliver our people strategy. You will act as a trusted advisor, building strong relationships between HR and the business to ensure our approach reflects real business needs. Your work will help shape and implement strategies that create a positive, inclusive, and high-performing environment for everyone.

At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results.

What We Are Looking For:

  • Broad HR expertise gained in dynamic, fast-paced environments.
  • Experience supporting varied business areas, including IT and corporate functions.
  • Knowledge of employment law, including tribunal claims and settlement agreements.
  • Proven ability to partner with leadership teams to deliver people plans and initiatives.
  • Skilled at navigating complex structures and supplier arrangements.
  • A natural coach who empowers leaders and fosters high-performing teams.
  • Strong interpersonal and communication skills to build trust and influence.
  • Ability to create clear, well-structured reports and briefs.
  • Analytical mindset with a focus on problem-solving and attention to detail.
  • Commitment to role-modelling our values and promoting an inclusive culture.

What You Will Do:

  • Lead the people strategy across IT and corporate functions, aligning with business objectives.
  • Act as a trusted coach and confidant to senior leaders, influencing decisions that drive engagement and performance.
  • Take the lead on major projects, including business transformation and organisational change.
  • Champion diversity, equity, and inclusion initiatives that create a workplace where everyone feels valued.
  • Ensure smooth delivery of key HR activities such as pay reviews and audits.
  • Use data and insights to inform decisions and shape the people agenda.
  • Align local plans with HR Centres of Excellence and deliver innovative solutions to complex challenges.
  • Promote our corporate values and foster diversity of thought.
  • Drive resource planning, skills development, succession, and engagement strategies.

Why Join Us?

You will have the opportunity to make a real impact, working in a collaborative environment that values innovation, inclusivity, and continuous improvement. We offer flexibility, professional development, and the chance to shape the future of our organisation.

What’s in it for you?

  • Competitive salary
  • 23 days' holiday, rising to 27 (pro rata) - plus the option to buy more after qualifying period
  • Paid volunteering day with a charity of your choice
  • Generous family leave policies - including 15 weeks' fully paid maternity, adoption, and shared parental leave
  • Cycle2Work scheme, pension, life assurance, and more

What we hope you will do next:

Choose apply now and join a team that’s making a difference. We are an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We are committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.

If you need the job description or application form in an alternative format (such as large print or audio), or if you would like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we will get back to you.

Head of HR - Central Functions in London employer: Capita plc

At Capita, we pride ourselves on being an exceptional employer that champions innovation, inclusivity, and professional growth. As a Head of HR in our central functions team, you'll enjoy a flexible, home-based role that allows you to make a significant impact while collaborating with diverse teams. With competitive benefits, a commitment to employee development, and a culture that values every individual, Capita is the perfect place for those seeking meaningful and rewarding employment.
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Contact Detail:

Capita plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of HR - Central Functions in London

✨Tip Number 1

Network like a pro! Reach out to your connections in HR and related fields. A friendly chat can lead to opportunities that aren’t even advertised yet. Plus, it shows you’re proactive and engaged!

✨Tip Number 2

Prepare for those interviews by researching the company culture and values. Make sure you can demonstrate how your experience aligns with their mission. We want to see you shine as a perfect fit!

✨Tip Number 3

Practice your pitch! You should be able to clearly articulate your value and how you can contribute to the people strategy. Keep it concise and impactful – we love a good storyteller!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference.

We think you need these skills to ace Head of HR - Central Functions in London

HR Business Partnering
Employment Law Knowledge
Stakeholder Management
Coaching Skills
Interpersonal Skills
Communication Skills
Analytical Mindset
Problem-Solving Skills
Project Management
Diversity and Inclusion Initiatives
Data-Driven Decision Making
Organisational Change Management
Relationship Building
Strategic Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your HR expertise, especially in dynamic environments, and showcase how you've partnered with leadership teams before.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Head of HR role. Mention your passion for fostering an inclusive culture and how you align with our values at Capita.

Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Whether it's leading a successful project or improving team performance, we want to see how you've made a real impact in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!

How to prepare for a job interview at Capita plc

✨Know Your HR Stuff

Make sure you brush up on your HR expertise, especially in areas like employment law and business partnering. Be ready to discuss how you've navigated complex structures and supported various business areas, as this will show you understand the dynamic environment they operate in.

✨Build Relationships

Since this role involves partnering with senior stakeholders, think about examples where you've built strong relationships in previous roles. Prepare to share how you’ve acted as a trusted advisor and influenced decisions that drive engagement and performance.

✨Showcase Your Coaching Skills

As a natural coach, you'll need to demonstrate how you've empowered leaders and fostered high-performing teams. Think of specific instances where your coaching made a difference and be ready to discuss your approach to developing talent.

✨Align with Company Values

Capita values inclusivity and innovation, so be prepared to talk about how you embody these values in your work. Share examples of how you've championed diversity and created an inclusive culture, as this will resonate well with their mission.

Head of HR - Central Functions in London
Capita plc
Location: London

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