At a Glance
- Tasks: Support and improve endpoint management for 100,000 devices in a dynamic environment.
- Company: Join a leading enterprise focused on innovation and inclusivity.
- Benefits: Generous holiday, matched pension, paid parental leave, and career development opportunities.
- Other info: Inclusive workplace with opportunities for volunteering and professional growth.
- Why this job: Make a real impact on device management while growing your technical skills.
- Qualifications: Experience with Altiris, Intune, or SCCM; strong troubleshooting and communication skills.
The predicted salary is between 45000 - 55000 € per year.
We're looking for an experienced Endpoint Management Specialist to join our End User Services team and play a key role in supporting and evolving a large-scale, enterprise Windows device estate.
What We're Looking For
- Proven experience in a similar endpoint management or EUC role, ideally within a large, complex enterprise environment
- Strong hands‑on experience with Altiris, Intune, and/or SCCM (Altiris experience is highly desirable)
- Solid understanding of Windows endpoint environments and device lifecycle management
- Strong technical troubleshooting and root‑cause analysis skills
- A good working knowledge of TCP/IP networking, including VLANs, proxies, firewalls, and subnets
- Experience working on organised project activity alongside BAU support
- Clear and confident written and verbal communication skills
- Comfortable working collaboratively across technical and service teams
You'll be responsible for the support, maintenance, and continuous improvement of endpoint management platforms that manage circa 100,000 end‑user devices, ensuring stability, security, and compliance across the environment. This is a hands‑on technical role, ideal for someone who can hit the ground running and enjoys working across modern and legacy endpoint technologies.
What You'll Be Doing
- Supporting and maintaining enterprise endpoint management platforms, including Symantec CMS (Altiris), Microsoft Intune, and Microsoft Configuration Manager (SCCM)
- Owning the Windows device lifecycle, from build and configuration through to patching, upgrades, and retirement
- Acting as a technical escalation point, following structured fault resolution and incident processes
- Delivering software deployment, endpoint security controls, vulnerability remediation, and patch compliance
- Supporting project and change delivery, including platform upgrades and service improvements
- Identifying opportunities to standardise, optimise, and automate endpoint management processes
- Producing and maintaining technical documentation, runbooks, and knowledge articles
- Creating and executing system test plans to support change and release activity
- Collaborating closely with wider service teams and Lines of Service to ensure client and operational requirements are met
What’s in it for you?
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone.
Endpoint Management Specialist in London employer: Capita plc
Join a forward-thinking company that values innovation and collaboration, where as an Endpoint Management Specialist, you'll be integral to managing a vast enterprise Windows device estate. With a strong commitment to employee growth, we offer extensive benefits including generous holiday allowances, matched pensions, and opportunities for professional development through our Learning Academy. Our inclusive work culture fosters diversity and encourages volunteering, making it a rewarding environment for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Endpoint Management Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with tools like Altiris, Intune, or SCCM, make sure to highlight that in conversations. Share specific examples of how you've tackled challenges in endpoint management.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and troubleshooting skills. Be ready to discuss your approach to device lifecycle management and how you ensure security and compliance in a large-scale environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application lands directly in the right hands. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Endpoint Management Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with endpoint management tools like Altiris, Intune, and SCCM. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about endpoint management and how your background makes you a perfect fit for our End User Services team. Keep it clear and confident!
Showcase Your Troubleshooting Skills:We love problem solvers! In your application, mention specific examples of how you've tackled technical challenges in the past. This will help us see your strong troubleshooting and root-cause analysis skills in action.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Capita plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Altiris, Intune, and SCCM. Be ready to discuss your hands-on experience with these tools, as well as your understanding of Windows endpoint environments. Prepare to share specific examples of how you've tackled challenges in previous roles.
✨Showcase Your Troubleshooting Skills
Be prepared to demonstrate your technical troubleshooting and root-cause analysis skills. Think of a few scenarios where you successfully resolved issues and be ready to explain your thought process. This will show that you can think on your feet and handle the demands of the role.
✨Communicate Clearly and Confidently
Since clear communication is key, practice articulating your thoughts on technical topics. You might be asked to explain complex concepts, so ensure you can do this in a way that's easy to understand. This will help you stand out as a collaborative team player.
✨Prepare for Project Discussions
Expect questions about your experience with project activities alongside BAU support. Have examples ready that highlight your involvement in project delivery, platform upgrades, or service improvements. This will show that you're not just technically savvy but also capable of contributing to broader team goals.
