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- Tasks: Process customer ISA requests efficiently while ensuring compliance with regulations.
- Company: Leading financial services firm with a strong reputation in the industry.
- Benefits: Competitive salary, hybrid work model, and career development support.
- Why this job: Join a dynamic team and make a difference in customer service within the finance sector.
- Qualifications: Experience in Life & Pensions and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
A leading financial services firm is looking for a permanent, full-time Service Administrator/Advisor in Manchester. The role involves processing customer ISA requests quickly and accurately while adhering to regulations and guidelines.
Ideal candidates will have:
- Experience in the FCA-regulated Life & Pensions sector
- Great communication skills
- A commitment to quality and customer service
The job offers a hybrid work model and various employee benefits including a competitive salary and support for career development.
Hybrid Service Advisor & Admin – Life & Pensions employer: Capita plc
Contact Detail:
Capita plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Service Advisor & Admin – Life & Pensions
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work in Life & Pensions. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of FCA regulations and customer service best practices. We want you to shine when discussing how you can process ISA requests accurately and efficiently!
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise, and don’t hesitate to share examples of how you've provided top-notch customer service in the past. We love hearing about real experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who are ready to make a difference in the financial services world.
We think you need these skills to ace Hybrid Service Advisor & Admin – Life & Pensions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the FCA-regulated Life & Pensions sector. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since great communication is key for this role, make sure your application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Capita plc
✨Know Your Stuff
Make sure you brush up on your knowledge of the FCA regulations and guidelines related to Life & Pensions. Being able to discuss these confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Communication Skills
Since great communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with customers in the past, especially in challenging situations.
✨Demonstrate Your Commitment to Quality
Prepare to discuss how you ensure accuracy and quality in your work. Think of specific instances where your attention to detail made a difference, particularly in processing customer requests or adhering to regulations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the hybrid work model, or opportunities for career development. This shows your interest in the company and helps you gauge if it’s the right fit for you.