At a Glance
- Tasks: Welcome visitors and provide essential admin support for training courses.
- Company: Join Capita plc, a leading company in Helensburgh with a friendly atmosphere.
- Benefits: Enjoy flexible hours, competitive salary, and access to great onsite facilities.
- Other info: Work 20 hours a week on a rota basis with excellent career development potential.
- Why this job: Perfect opportunity to enhance your customer service skills in a dynamic environment.
- Qualifications: Previous front-of-house experience and strong communication skills are essential.
The predicted salary is between 26000 - 26000 £ per year.
Capita plc in Helensburgh is seeking a part-time Customer Service Assistant to support training course administration and greet visitors. This role entails ensuring visitors are welcomed and directed properly while providing essential administrative support. You will be required to work 20 hours a week on a rota basis.
The successful candidate will have prior experience in front-of-house roles and excellent communication skills, with a salary of £26,000 pro-rata. Benefits include flexible options and access to onsite facilities.
Part-Time Front Desk & Training Admin (20h/wk, SC) in Helensburgh employer: Capita plc
Capita plc in Helensburgh offers a dynamic work environment where employees are valued and supported. With flexible working options and access to excellent onsite facilities, this role not only provides meaningful engagement with visitors but also fosters professional growth through hands-on experience in customer service and administration. Join us to be part of a collaborative team that prioritises employee well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Desk & Training Admin (20h/wk, SC) in Helensburgh
✨Tip Number 1
Make sure you research Capita plc and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves greeting visitors and providing support, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and keen to learn more about the team and the role itself.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Part-Time Front Desk & Training Admin (20h/wk, SC) in Helensburgh
Some tips for your application 🫡
Show Off Your Front-of-House Experience:Make sure to highlight any previous roles you've had in customer service or front-of-house positions. We want to see how your experience can help us create a welcoming environment for our visitors!
Communicate Clearly and Confidently:Since excellent communication skills are key for this role, ensure your application reflects your ability to convey information clearly. Use straightforward language and keep it friendly – we love a good chat!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to fit the specifics of this role. We appreciate when candidates show they’ve done their homework about us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Capita plc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Assistant. Familiarise yourself with the specifics of front desk duties and training course administration, as this will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples from your past experiences where you've successfully interacted with customers or managed front-of-house tasks. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or specific training programmes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
First impressions matter, especially in a front desk role. Dress smartly and professionally for your interview to convey that you take the opportunity seriously. A polished appearance can set a positive tone right from the start.
