At a Glance
- Tasks: Provide gas safety advice and technical support to stakeholders and the public.
- Company: Join a leading organisation committed to gas safety and compliance.
- Benefits: Enjoy 23 days holiday, flexible working, and a range of employee perks.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in gas safety while developing your career.
- Qualifications: 8 years in the gas industry with relevant certifications required.
The predicted salary is between 40000 - 50000 £ per year.
The role of the Gas Support Officer is to provide technical information and gas safety advice to all stakeholders and the general public, so that safety standards are maintained and improved, to ensure that Gas Safe Register is promoted throughout the gas industry, associated trades and the general public.
What you'll be doing:
- Respond efficiently to telephone, written and e-mail enquiries on gas associated building industries and Nationally Accredited Certification Scheme for Individual Gas Fitting Operatives (ACS) from stakeholders and the general public providing high quality answers both in writing and orally so that gas safety awareness is increased, and legislation complied with.
- Provide accurate technical support and advice to other Gas Safe Register departments to ensure compliance with relevant legislation and industry related normative documents.
- Manage the process of researching, compiling, writing and editing the production of technical articles, technical publications and bulletins, to ensure technical accuracy and consistency in order to maintain high standards.
- Provide cover for Technical Officers in other areas as required to maintain Company service standards.
- Constantly review and provide technical information taking into account industry changes and technical standards.
What we're looking for:
Essential:- Minimum of 8 years working experience within the Gas industry.
- City and Guilds / NVQ in gas service engineering.
- Appropriate Accredited Certification Scheme proof of competence (ACS assessments).
- Broad knowledge of gas industry.
- Excellent understanding of health & safety, Building Regulations and other legislation.
- Excellent customer service skills.
- Ability to gather data and research so that effective decision making processes can be applied.
- Strong prioritising, co-ordination, time management skills and the ability to work under significant pressure.
- A good knowledge and understanding of computer based systems.
Benefits:
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- A discretionary annual bonus / car allowance or company car - if applicable.
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
Equal opportunities:
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process.
Gas Support Officer employer: Capita plc
At Capita, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Gas Support Officer, you'll enjoy a range of benefits including generous holiday allowances, flexible working options, and opportunities for community engagement through volunteering. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to contribute to our mission of promoting gas safety across the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Support Officer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Gas Support Officer role you’re after at Capita plc.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Capita plc a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Capita plc.
✨Apply Through Company Websites
When you spot a role like Gas Support Officer at Capita plc, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Gas Support Officer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Gas Support Officer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Capita plc a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Capita plc specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Capita plc
✨Brush Up on Core Engineering Principles
Before heading into the interview with Capita plc, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Capita plc want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
