At a Glance
- Tasks: Support and evolve enterprise Windows device management for 100,000 end-user devices.
- Company: Join a leading tech company committed to inclusivity and innovation.
- Benefits: Generous holiday, matched pension, paid parental leave, and career development opportunities.
- Other info: Dynamic team environment with excellent growth potential and commitment to diversity.
- Why this job: Make a real impact in a hands-on role with cutting-edge endpoint technologies.
- Qualifications: Experience with Altiris, Intune, SCCM, and strong troubleshooting skills required.
The predicted salary is between 45000 - 55000 € per year.
We're looking for an experienced Endpoint Management Specialist to join our End User Services team and play a key role in supporting and evolving a large-scale, enterprise Windows device estate.
What We're Looking For
- Proven experience in a similar endpoint management or EUC role, ideally within a large, complex enterprise environment
- Strong hands‑on experience with Altiris, Intune, and/or SCCM (Altiris experience is highly desirable)
- Solid understanding of Windows endpoint environments and device lifecycle management
- Strong technical troubleshooting and root‑cause analysis skills
- A good working knowledge of TCP/IP networking, including VLANs, proxies, firewalls, and subnets
- Experience working on organised project activity alongside BAU support
- Clear and confident written and verbal communication skills
- Comfortable working collaboratively across technical and service teams
You'll be responsible for the support, maintenance, and continuous improvement of endpoint management platforms that manage circa 100,000 end‑user devices, ensuring stability, security, and compliance across the environment. This is a hands‑on technical role, ideal for someone who can hit the ground running and enjoys working across modern and legacy endpoint technologies.
What You'll Be Doing
- Supporting and maintaining enterprise endpoint management platforms, including Symantec CMS (Altiris), Microsoft Intune, and Microsoft Configuration Manager (SCCM)
- Owning the Windows device lifecycle, from build and configuration through to patching, upgrades, and retirement
- Acting as a technical escalation point, following structured fault resolution and incident processes
- Delivering software deployment, endpoint security controls, vulnerability remediation, and patch compliance
- Supporting project and change delivery, including platform upgrades and service improvements
- Identifying opportunities to standardise, optimise, and automate endpoint management processes
- Producing and maintaining technical documentation, runbooks, and knowledge articles
- Creating and executing system test plans to support change and release activity
- Collaborating closely with wider service teams and Lines of Service to ensure client and operational requirements are met
What’s in it for you?
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone.
If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Endpoint Management Specialist employer: Capita plc
Join our dynamic End User Services team as an Endpoint Management Specialist, where you'll thrive in a collaborative and inclusive work culture that prioritises employee growth and development. With generous benefits including up to 27 days of holiday, a company-matched pension, and opportunities for further qualifications, we are committed to supporting your career while ensuring a stable and secure environment for managing a vast enterprise Windows device estate. Experience the unique advantage of working in a role that not only challenges you technically but also allows you to contribute to meaningful projects within a diverse and supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land Endpoint Management Specialist
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works in endpoint management. Building relationships can lead to job opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your hands-on experience with tools like Altiris, Intune, and SCCM. Talk about specific projects you've worked on and how you tackled challenges – it’ll make you stand out!
✨Tailor Your Approach
Before any interview, do your homework! Understand the company’s endpoint management needs and think about how your skills can help them. This shows you’re not just another candidate; you’re genuinely interested in making a difference.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Endpoint Management Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with endpoint management tools like Altiris, Intune, and SCCM. We want to see how your skills match the job description, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our End User Services team. Share specific examples of your troubleshooting skills and project work that align with what we’re looking for.
Show Off Your Communication Skills:Since clear communication is key in this role, make sure your application reflects that. Keep your writing concise and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Capita plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Altiris, Intune, and SCCM. Be ready to discuss your hands-on experience with these tools, as well as your understanding of Windows endpoint environments. Prepare examples of how you've tackled technical challenges in the past.
✨Showcase Your Troubleshooting Skills
Be prepared to demonstrate your technical troubleshooting and root-cause analysis skills. Think of specific instances where you resolved complex issues, and be ready to explain your thought process and the steps you took to find a solution.
✨Communicate Clearly and Confidently
Since this role involves collaboration across teams, practice articulating your thoughts clearly. Whether it's written or verbal communication, being able to convey technical information in an understandable way is key. Consider preparing a few scenarios where you successfully communicated complex ideas.
✨Understand the Bigger Picture
Familiarise yourself with the overall goals of the End User Services team and how your role fits into that. Be ready to discuss how you can contribute to the continuous improvement of endpoint management processes and support project activities. Showing that you understand the strategic importance of your work will impress the interviewers.
