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- Tasks: Assist candidates with their inquiries about joining the British Army through inbound calls.
- Company: Leading recruitment firm in Upavon with a focus on inclusivity.
- Benefits: Competitive salary, generous leave, and a range of benefits.
- Why this job: Join a diverse team and help shape the future of aspiring soldiers.
- Qualifications: Strong customer service skills, IT proficiency, and effective communication.
- Other info: Full-time role with flexible shift patterns and growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A leading recruitment firm in Upavon is seeking a Customer Advisor to handle inbound calls from candidates interested in joining the British Army. The role requires excellent customer service skills and adaptability to a shift pattern. The ideal candidate will possess strong IT skills and effective communication abilities. This full-time role offers a competitive salary, generous leave, and numerous benefits, contributing to a diverse and inclusive working environment.
Customer Advisor - Army Recruitment Support (Full-Time) employer: Capita plc
Contact Detail:
Capita plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Army Recruitment Support (Full-Time)
✨Tip Number 1
Make sure you know the ins and outs of the British Army recruitment process. Familiarise yourself with common questions candidates might ask, so you can show off your knowledge during the interview.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable handling different types of calls. This will help you shine when you're on the phone with potential recruits.
✨Tip Number 3
Don’t forget to highlight your adaptability! Since the role involves a shift pattern, be ready to discuss how you manage your time and adjust to changing schedules during your interview.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Customer Advisor - Army Recruitment Support (Full-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can adapt to the role of a Customer Advisor, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in supporting Army recruitment and how your skills align with the job. We love seeing genuine enthusiasm!
Show Off Your IT Skills: Since strong IT skills are a must for this role, mention any relevant software or systems you’re familiar with. We appreciate candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Capita plc
✨Know Your Stuff
Before the interview, make sure you understand the British Army's recruitment process and the role of a Customer Advisor. Familiarise yourself with common questions candidates might have and think about how you would respond to them.
✨Show Off Your Communication Skills
Since this role involves handling inbound calls, practice your verbal communication. You could even do mock interviews with friends or family to refine your ability to convey information clearly and confidently.
✨Demonstrate Adaptability
The job requires adaptability to a shift pattern, so be prepared to discuss your flexibility. Share examples from your past experiences where you successfully adapted to changing circumstances or schedules.
✨Tech Savvy is Key
Strong IT skills are essential for this role. Brush up on any relevant software or systems you might encounter. If you have experience with CRM systems or similar tools, be ready to highlight that during the interview.
