Contact Centre Training Lead: Onboarding & Growth

Contact Centre Training Lead: Onboarding & Growth

Full-Time No working from home possible
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Capita plc is seeking experienced Call Centre Trainers to support training across UK public sector services. You will mobilise new services, onboard colleagues and develop high-performing customer service teams, delivering training across programmes.

In a fast-paced environment you will deliver virtual and classroom-based training, run inductions, coaching, assessments and ensure compliance. Join Capita to help shape learning that improves customer experiences.

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Contact Centre Training Lead: Onboarding & Growth employer: CAPITA PLC

Capita TV Licensing is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary of Β£31,650 along with a company car or generous car allowance. With a flexible working schedule tailored to fit your lifestyle, comprehensive training, and a supportive work culture, you will have the opportunity to engage with diverse communities while making a meaningful impact in public broadcasting. Join us in Reading and unlock your potential in a role that values professionalism, empathy, and innovation.

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Contact Details:

CAPITA PLC Recruitment Team