At a Glance
- Tasks: Support candidates through their Army recruitment journey with empathy and clarity.
- Company: Capita transforms recruitment processes for the British Army, enhancing candidate experiences.
- Benefits: Enjoy a competitive salary, flexible working, generous holiday, and various lifestyle perks.
- Other info: Hybrid working model with initial training on-site; applications from diverse backgrounds encouraged.
- Why this job: Make a real difference in people's lives while working in a diverse and inclusive environment.
- Qualifications: Confident communicator with strong organisational skills; digital proficiency is a plus.
The predicted salary is between 21000 - 28000 £ per year.
Make a real difference to someone's future.
Join us in supporting candidates through their Army recruitment journey at the Army's National Recruiting Centre.
As a Candidate Support Coordinator, you'll be the vital link between regional recruiters and candidates, guiding individuals through each stage of the recruitment process with empathy, clarity and purpose. While this role is aligned to our Upavon office, visits to site are rare. This is an excellent opportunity for someone seeking the flexibility of primarily home-based working, with only occasional travel required.
- Full-time, permanent role (37.5 hours per week)
What you'll be doing
- support candidates throughout their British Army recruitment journey with empathy and clarity
- keep candidate records up to date with clear and accurate notes in the internal system
- take ownership of your performance targets and strive to exceed expectations
- suggest improvements to enhance candidate experience and internal processes
- collaborate effectively with internal teams and external stakeholders
- provide timely support to regional recruiters to ensure a smooth recruitment process
What we're looking for
Essential Skills
- confident communicator with the ability to build rapport quickly
- strong organisational skills and attention to detail
- able to manage multiple tasks and prioritise effectively
- confident using digital systems and updating records accurately
- proactive mindset with a focus on delivering excellent candidate experience
Desirable Skills
- understanding of the British Army recruitment process
- familiarity with CRM or applicant tracking systems
- ability to suggest and implement process improvements
About Capita & Recruiting Partnering Project (RPP)
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.
At Capita Recruiting Partnering Project, we're transforming the British Army's recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.
Please visit the below link for further information.
Recruitment Partnership Project | Capita
What's in it for you?
- A basic salary of 25,905
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- A discretionary annual bonus / car allowance or company car - if applicable
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Free on-site parking - making your commute easier and more convenient.
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
Customer first, always Fearless innovation Achieve together Everyone is valued
Equal Opportunities
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
Candidate Support Coordinator employer: Capita plc
Capita plc is an excellent employer, offering a supportive and dynamic work culture in Woking that empowers employees to make a meaningful impact on candidates' lives as they guide them towards careers in the British Army. With competitive benefits including 23 days' holiday and pension contributions, alongside opportunities for professional growth and development, Capita fosters an environment where teamwork and clear communication are valued, making it an ideal place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Candidate Support Coordinator
✨Tip Number 1
Familiarise yourself with the British Army recruitment process. Understanding the stages and requirements will help you communicate effectively with candidates and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This will help you build rapport quickly and respond empathetically to candidates' concerns, which is crucial for this role.
✨Tip Number 3
Network with current or former Candidate Support Coordinators or recruiters. They can provide insights into the role and share tips on how to excel in the position, giving you an edge over other applicants.
✨Tip Number 4
Showcase your organisational skills by creating a system for managing multiple tasks. Being able to demonstrate your ability to prioritise effectively will be a key factor in landing this job.
We think you need these skills to ace Candidate Support Coordinator
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and skills required for the Candidate Support Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your communication skills and empathy, as these are crucial for the role. Use specific examples from your past experiences to demonstrate how you can support candidates effectively.
Highlight Relevant Skills:In your CV, emphasise your organisational skills, attention to detail, and ability to manage multiple tasks. Mention any experience with CRM or applicant tracking systems, as this is desirable for the position.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the role.
How to prepare for a job interview at Capita plc
✨Show Empathy and Understanding
As a Candidate Support Coordinator, you'll be guiding individuals through their recruitment journey. Demonstrate your ability to empathise with candidates by sharing examples of how you've supported others in similar situations.
✨Highlight Organisational Skills
The role requires strong organisational skills and attention to detail. Be prepared to discuss how you manage multiple tasks effectively and provide specific examples of how you've kept records accurate and up to date in previous roles.
✨Communicate Confidently
Being a confident communicator is essential for this position. Practice articulating your thoughts clearly and concisely, and think about how you can build rapport quickly with both candidates and internal teams during the interview.
✨Demonstrate Proactivity
A proactive mindset is key to delivering an excellent candidate experience. Prepare to discuss instances where you've taken the initiative to suggest improvements or streamline processes in your previous roles.
