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- Tasks: Support candidates through their Army recruitment journey with empathy and clarity.
- Company: Join Capita, transforming the British Army's recruitment service.
- Benefits: Competitive salary, generous holiday, volunteering days, and diverse employee benefits.
- Why this job: Make a real difference in someone's future while developing your career.
- Qualifications: Strong communication skills and organisational abilities are essential.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 21000 - 30000 £ per year.
Overview
Make a real difference in someone\’s future.
Join us in supporting candidates through their Army recruitment journey at the Army\’s National Recruiting Centre. As a Candidate Support Coordinator, you\’ll be the vital link between regional recruiters and candidates – guiding individuals through each stage of the recruitment process with empathy, clarity and purpose. We would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds as part of our commitment to an inclusive and diverse workforce.
What you\’ll be doing
- Support candidates throughout their British Army recruitment journey with empathy and clarity
- Keep candidate records up to date with clear and accurate notes in the internal system
- Take ownership of your performance targets and strive to exceed expectations
- Suggest improvements to enhance candidate experience and internal processes
- Collaborate effectively with internal teams and external stakeholders
- Provide timely support to regional recruiters to ensure a smooth recruitment process
What we\’re looking for
Essential Skills
- Confident communicator with the ability to build rapport quickly
- Strong organisational skills and attention to detail
- Able to manage multiple tasks and prioritise effectively
- Confident using digital systems and updating records accurately
- Proactive mindset with a focus on delivering excellent candidate experience
Desirable Skills
- Understanding of the British Army recruitment process
- Familiarity with CRM or applicant tracking systems
- Ability to suggest and implement process improvements
About Capita & Recruiting Partnering Project (RPP)
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.
At Capita Recruiting Partnering Project, we\’re transforming the British Army\’s recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.
Please visit the below link for further information.
Recruitment Partnership Project | Capita
What\’s in it for you?
- A basic salary of £24,793.50
- 23 days\’ holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks\’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Free on-site parking – making your commute easier and more convenient
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You\’ll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We\\\’re committed to your growth – offering exciting opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
Customer first, always Fearless innovation • Achieve together Everyone is valued
What we hope you\\\’ll do next
Choose \’Apply now\’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we\\\’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you\\\’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we\\\’ll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team – CPScareers@capita.com
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Candidate Support Coordinator employer: Capita plc
Contact Detail:
Capita plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Candidate Support Coordinator
✨Tip Number 1
Get to know the British Army recruitment process inside out. This will not only help you answer questions confidently but also show your genuine interest in the role. We recommend checking out resources on our website to get a better understanding.
✨Tip Number 2
Practice your communication skills! As a Candidate Support Coordinator, you'll need to build rapport quickly with candidates. Try role-playing scenarios with friends or family to boost your confidence and clarity.
✨Tip Number 3
Stay organised! Juggling multiple tasks is key in this role. Use digital tools or apps to keep track of your tasks and deadlines. We believe that a well-organised approach can make all the difference.
✨Tip Number 4
Don’t hesitate to suggest improvements during your interview! Show us that you’re proactive and have ideas to enhance the candidate experience. It’s a great way to demonstrate your commitment to excellence.
We think you need these skills to ace Candidate Support Coordinator
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Candidate Support Coordinator role. Show us why you’re the perfect fit for supporting candidates on their recruitment journey!
Show Your Empathy: Since this role is all about guiding candidates with empathy and clarity, include examples in your application that demonstrate your ability to connect with people and support them through challenging processes.
Check Your Details: Before hitting 'submit', double-check your application for any typos or errors. Attention to detail is key, and we want to see that you can keep records accurate and up to date!
How to prepare for a job interview at Capita plc
✨Know the Recruitment Process
Familiarise yourself with the British Army recruitment process. Understanding each stage will help you answer questions confidently and demonstrate your commitment to supporting candidates effectively.
✨Showcase Your Communication Skills
As a Candidate Support Coordinator, you'll need to build rapport quickly. Practice clear and empathetic communication in your responses, and be ready to share examples of how you've successfully supported others in the past.
✨Highlight Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Share specific examples of how you've kept records up to date and ensured accuracy in your previous roles.
✨Demonstrate a Proactive Mindset
Employers are looking for candidates who take ownership of their performance. Be ready to suggest improvements based on your experiences and show how you can enhance the candidate experience and internal processes.