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- Tasks: Lead capacity planning and workforce forecasting to enhance operational delivery.
- Company: Prominent service delivery organisation with a focus on innovation.
- Benefits: Competitive salary up to £48,000 and extensive employee benefits.
- Why this job: Shape strategies and make a real impact in a dynamic remote environment.
- Qualifications: Experience in BPO settings with strong analytical and communication skills.
- Other info: Opportunity for career growth in a fast-paced industry.
The predicted salary is between 28800 - 48000 £ per year.
A prominent service delivery organization is seeking a Senior Capacity Planner to lead the development of capacity models and support operational delivery. In this remote role, you will be pivotal in shaping strategies through effective workforce forecasting and modelling techniques.
Candidates should have substantial experience in fast-paced BPO settings and demonstrate strong analytical and communication skills.
The position offers a competitive salary up to £48,000 and numerous employee benefits.
Strategic Capacity & Forecasting Lead - Remote in Brighton employer: Capita plc
Contact Detail:
Capita plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Capacity & Forecasting Lead - Remote in Brighton
✨Tip Number 1
Network like a pro! Reach out to professionals in the BPO sector on LinkedIn or industry forums. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for virtual interviews by practising your responses to common questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your analytical skills.
✨Tip Number 3
Showcase your expertise in capacity planning during interviews. Bring examples of past projects where you successfully implemented forecasting models. This will demonstrate your hands-on experience and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Strategic Capacity & Forecasting Lead - Remote in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in capacity planning and any relevant BPO experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Strategic Capacity & Forecasting Lead role. Share specific examples of your analytical skills and how you've successfully shaped strategies in the past.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to convey complex ideas effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Capita plc
✨Know Your Numbers
As a Strategic Capacity & Forecasting Lead, you'll need to showcase your analytical skills. Brush up on key metrics and forecasting models relevant to BPO settings. Be ready to discuss how you've used data to drive decisions in past roles.
✨Communicate Clearly
Strong communication is crucial for this role. Practice explaining complex concepts in simple terms. During the interview, aim to articulate your thought process clearly, especially when discussing your strategies for workforce forecasting.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in capacity planning and operational delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Research the Company
Familiarise yourself with the service delivery organisation's mission and values. Understanding their approach to capacity planning will help you tailor your answers and demonstrate your genuine interest in the role and the company.
