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- Tasks: Handle complex industrial claims and provide expert coaching to enhance team skills.
- Company: Join a leading firm committed to diversity and inclusion in the workplace.
- Benefits: Competitive salary, flexible remote work, and opportunities for professional growth.
- Why this job: Make a real impact by managing high-value claims and mentoring future talent.
- Qualifications: Experience with Mesothelioma cases and strong communication skills are essential.
- Other info: Dynamic role with a focus on personal development and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
As a Principal Consultant you will provide a technical industrial claim handling service, dealing with a wide range of responsibilities within the industrial claims team. Responsible for the handling of large value and technically complex claims, defining, implementing and monitoring technical standards, conducting checks/audits, advising on regulatory compliance requirements and providing coaching to staff as appropriate.
What will you deliver:
- Expert handling of complex and high-value claims, including Mesothelioma cases.
- Definition and oversight of technical standards, including audits, quality checks, and regulatory compliance.
- Technical coaching and training — both one-to-one and group sessions — to enhance team capability.
- Technical representation in client meetings and a key point of contact for internal queries.
- Ownership of a personal caseload to maintain expertise and reduce litigation risk.
- Collaboration with Team Managers to build training plans and strengthen solicitor relationships.
- Input into technical decisions, audit outcomes, and regulatory advice.
- Oversight of recoveries, Third Party Rights investigations, and Technical MI reporting.
- Management of service providers and authority levels within the team.
- Handling of complaints and error tracking, including IDWCP troubleshooting.
- Investigate complaints and provide summary documents for SDD & client.
Who are we looking for?
Essential:
- Experience in handling Mesothelioma complex cases.
- Recent industrial disease claims handling experience.
- Good understanding of medical and legal terminology.
- Able to build good working relationships.
- Good communication skills at all levels.
- Able to achieve high standards of performance at all times.
- Good IT skills.
- Strong team player.
- A commitment to learn and develop new skills.
Desirable:
- Previous experience of coaching, mentoring and training delivery.
- Relevant professional qualification.
What’s in it for you?
Competitive Salary: A remuneration package designed to be both competitive and rewarding. Permanent Working 37.5 hours across Monday to Friday - 9am to 5:30pm. Remote but requirement to be able to commute to Manchester (Church Street) office when required, role is predominately home based with sporadic travel.
What will happen next:
Choose 'apply' to submit a short application ensuring you add your contact number, email address and CV so we can reach you easily. The team will then reach out to discuss the role in more detail.
We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds. We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.
If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at this link. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Senior Industrial Disease Handler in Brighton employer: Capita plc
Contact Detail:
Capita plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Industrial Disease Handler in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Industrial Disease Handler role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and case handling skills. Be ready to discuss your experience with complex claims, especially Mesothelioma cases. We want to see your expertise shine through!
✨Tip Number 3
Show off your coaching and mentoring abilities during interviews. Talk about how you've trained others or improved team performance in the past. This is key for a role that involves enhancing team capability!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Senior Industrial Disease Handler in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Industrial Disease Handler role. Highlight your experience with complex claims, especially Mesothelioma cases, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your commitment to learning and developing new skills, as that’s something we value highly.
Show Off Your Communication Skills: Since good communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase examples of how you've built strong working relationships in the past. We love seeing teamwork in action!
Apply Through Our Website: Remember to apply through our website! It’s the easiest way for us to get your details and reach out to you. Make sure to include your contact number and email address so we can connect easily. We can’t wait to hear from you!
How to prepare for a job interview at Capita plc
✨Know Your Stuff
Make sure you brush up on your knowledge of Mesothelioma and other complex industrial disease claims. Familiarise yourself with the latest regulations and technical standards in the industry, as this will show that you're not just a candidate but an expert ready to tackle high-value claims.
✨Showcase Your Coaching Skills
Since the role involves coaching and mentoring, be prepared to discuss your experience in training others. Think of specific examples where you've successfully enhanced team capabilities or improved performance through your guidance. This will demonstrate your leadership potential.
✨Build Rapport
Good communication is key! Practice how you would build relationships with clients and colleagues. Be ready to share examples of how you've effectively communicated complex information in the past, as this will highlight your ability to connect with people at all levels.
✨Prepare for Technical Questions
Expect to face questions about technical aspects of the role, such as audits and compliance checks. Prepare by reviewing common scenarios you might encounter and think through your approach to resolving them. This will help you convey confidence and expertise during the interview.
