At a Glance
- Tasks: Engage with local communities about TV licence requirements and assist customers.
- Company: Capita plc, a supportive and inclusive employer in Brighton.
- Benefits: Annual salary of £31,650, company car or allowance, and flexible hours.
- Other info: Join an inclusive team dedicated to supporting local communities.
- Why this job: Make a difference in your community while enjoying a flexible work-life balance.
- Qualifications: Strong communication skills, problem-solving abilities, and a full UK driving licence.
The predicted salary is between 31650 - 31650 £ per year.
Capita plc in Brighton is looking for a Field Officer to support local communities by discussing TV licence requirements and helping customers take the necessary steps. This role offers an annual salary of £31,650, a company car or car allowance, plus a flexible working schedule of 36.5 hours per week.
The ideal candidate should possess strong communication skills, problem-solving abilities, and a full UK driving licence. We are committed to providing an inclusive recruitment process.
Field Enforcement Officer - Company Car & Flexible Schedule in Brighton employer: Capita plc
Capita plc is an excellent employer that values its employees by offering a competitive salary, a company car or allowance, and a flexible working schedule that promotes work-life balance. Our inclusive work culture fosters personal and professional growth, ensuring that every team member has the opportunity to thrive while making a meaningful impact in local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Field Enforcement Officer - Company Car & Flexible Schedule in Brighton
✨Tip Number 1
Get to know the company! Research Capita plc and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in supporting local communities.
✨Tip Number 2
Practice your communication skills! Since this role involves discussing TV licence requirements, try role-playing with a friend or family member. This will help you feel more confident when talking to customers about their needs.
✨Tip Number 3
Be ready to showcase your problem-solving abilities! Think of examples from your past experiences where you've successfully tackled challenges. This will demonstrate your capability to handle various situations in the field.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Field Enforcement Officer - Company Car & Flexible Schedule in Brighton
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about discussing TV licence requirements, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers.
Problem-Solving Examples:We want to see how you tackle challenges! Include specific examples in your application that showcase your problem-solving abilities. This will help us understand how you approach issues and find solutions.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Field Officer role. Mention your relevant experience and how it aligns with the job description to catch our attention.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Capita plc
✨Know Your Stuff
Make sure you understand the role of a Field Enforcement Officer and the importance of TV licence requirements. Brush up on common questions related to the job, such as how to handle customer queries or what steps to take when someone is non-compliant.
✨Show Off Your Communication Skills
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might be asked to role-play a scenario where you need to explain TV licence requirements to a customer, so be ready to demonstrate your ability to engage and inform.
✨Problem-Solving Scenarios
Prepare for situational questions that test your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues, especially in customer service settings. This will show that you can think on your feet and handle challenges effectively.
✨Be Ready to Discuss Flexibility
With a flexible working schedule on offer, be prepared to discuss how you manage your time and adapt to changing situations. Share examples of how you've successfully balanced multiple responsibilities or adjusted your plans to meet the needs of your role.
