At a Glance
- Tasks: Support and improve enterprise endpoint management for 100,000 devices.
- Company: Join a leading tech company with a focus on innovation and inclusivity.
- Benefits: Generous holiday, matched pension, paid parental leave, and career development opportunities.
- Other info: Hybrid role with a collaborative culture and excellent growth potential.
- Why this job: Be hands-on with cutting-edge tech and make a real impact in a dynamic environment.
- Qualifications: Experience with endpoint management tools like Altiris, Intune, or SCCM.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for an experienced Endpoint Management Specialist to join our End User Services team and play a key role in supporting and evolving a large-scale, enterprise Windows device estate. This is a Hybrid role - candidate will be required to be in the office 1-2 days per week, located in Hillview House, Belfast.
What We're Looking For
- Proven experience in a similar endpoint management or EUC role, ideally within a large, complex enterprise environment
- Strong hands-on experience with Altiris, Intune, and/or SCCM (Altiris experience is highly desirable)
- Solid understanding of Windows endpoint environments and device lifecycle management
- Strong technical troubleshooting and root‑cause analysis skills
- A good working knowledge of TCP/IP networking, including VLANs, proxies, firewalls, and subnets
- Experience working on organised project activity alongside BAU support
- Clear and confident written and verbal communication skills
- Comfortable working collaboratively across technical and service teams
You’ll be responsible for the support, maintenance, and continuous improvement of endpoint management platforms that manage circa 100,000 end‑user devices, ensuring stability, security, and compliance across the environment. This is a hands‑on technical role, ideal for someone who can hit the ground running and enjoys working across modern and legacy endpoint technologies.
What You’ll Be Doing
- Supporting and maintaining enterprise endpoint management platforms, including Symantec CMS (Altiris), Microsoft Intune, and Microsoft Configuration Manager (SCCM)
- Owning the Windows device lifecycle, from build and configuration through to patching, upgrades, and retirement
- Acting as a technical escalation point, following structured fault resolution and incident processes
- Delivering software deployment, endpoint security controls, vulnerability remediation, and patch compliance
- Supporting project and change delivery, including platform upgrades and service improvements
- Identifying opportunities to standardise, optimise, and automate endpoint management processes
- Producing and maintaining technical documentation, runbooks, and knowledge articles
- Creating and executing system test plans to support change and release activity
- Collaborating closely with wider service teams and Lines of Service to ensure client and operational requirements are met
What’s in it for you?
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- Company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Volunteering for our charity partners or a cause of your choice – opportunity to take a paid day out of the office
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Endpoint Management Specialist in Belfast employer: Capita plc
At Capita, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and employee growth. Located in the vibrant Hillview House, Belfast, our hybrid working model allows for flexibility while providing access to extensive benefits such as generous holiday allowances, a company-matched pension, and opportunities for professional development through our Learning Academy. Join us to be part of a team that not only focuses on technical excellence but also encourages meaningful contributions to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Endpoint Management Specialist in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with endpoint management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or case studies showcasing your hands-on experience with tools like Altiris and Intune. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to endpoint management and troubleshooting. Role-playing with a friend can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Endpoint Management Specialist in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Endpoint Management Specialist role. Highlight your experience with Altiris, Intune, and SCCM, and don’t forget to showcase your troubleshooting skills and understanding of Windows environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our End User Services team. Mention specific projects or experiences that relate to the job description and show us your passion for endpoint management.
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your written application reflects that. Keep your language professional yet approachable, and ensure there are no typos or grammatical errors. We want to see your attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Capita plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Altiris, Intune, and SCCM. Be ready to discuss your hands-on experience with these tools, as well as your understanding of Windows endpoint environments. Prepare to share specific examples of how you've tackled challenges in previous roles.
✨Showcase Your Troubleshooting Skills
Be prepared to demonstrate your technical troubleshooting and root-cause analysis skills. Think of a few scenarios where you successfully resolved issues in a large-scale environment. This will show that you can think on your feet and handle the complexities of endpoint management.
✨Communicate Clearly and Confidently
Since this role involves collaboration across teams, practice articulating your thoughts clearly. Whether it's discussing technical concepts or project activities, being able to communicate effectively is key. Consider doing mock interviews to refine your verbal communication skills.
✨Prepare for Project Discussions
Expect questions about your experience with project activities alongside BAU support. Be ready to talk about how you've contributed to platform upgrades or service improvements in the past. Highlight any opportunities you've identified for standardising or automating processes, as this shows initiative and forward-thinking.
