Administrator IMT-Med

We're looking for an Administrator to support the medical screening process for Army candidates. You'll join a large, dedicated team helping to keep recruitment operations running smoothly, securely and efficiently.

Full-time, permanent role (37.5 hours/week) Hybrid working: split between home and our Upavon, Wiltshire office. Initial training: first 4 weeks based on-site in Upavon, Monday to Thursday. Induction: you will also be required to attend an in-person, 1.5 day, induction at our offices in Bovington.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

What you’ll be doing:

• Moving, indexing and uploading Candidate Medical Documents onto the Defence Medical Information Capability Platform (DMICP), ensuring records are accurate, complete and correctly attributed.
• Managing confidential medical documentation in line with data protection requirements, including secure handling, storage, retention and disposal.
• Organising and storing paperwork, documents, and computer-based information.
• Interacting with third-party providers where appropriate, such as candidates and GPs, as part of medical process fulfilment.
• Reviewing letters, postal administration and scanning.
• Answering the phone and responding to queries.

What we’re looking for:

Essential Skills

• Excellent IT skills, including Microsoft Office (Word, Excel) and Outlook.
• Excellent knowledge of data protection processes and the ability to apply them consistently.
• High degree of attention to detail and a commitment to getting things right first time.
• Ability to treat all information in the strictest confidence, handling sensitive medical data appropriately.
• Excellent communication skills (verbal and written) and the ability to converse with candidates, GP surgeries and colleagues in a friendly, empathetic manner.

Desirable Skills

• Familiarity with Army Careers, would be an advantage.

What’s in it for you?

• Offering a salary of 25,155.
• 23 days’ holiday (rising to 27), with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Auto enrolment to a pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
• Joining an existing, supportive team environment.
• Excellent training on offer.
• Working between home and our offices in Upavon, Wiltshire.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process.

Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.