At a Glance
- Tasks: Conduct assessments and produce detailed reports to support benefits claimants.
- Company: Capita HAAS, a values-driven healthcare service prioritising wellbeing.
- Benefits: Competitive salary, hybrid working, generous holiday, and ongoing training.
- Other info: Flexible hours, no night shifts, and a supportive team environment.
- Why this job: Enjoy a better work/life balance while making a real difference in people's lives.
- Qualifications: Registered healthcare professional with strong communication and report-writing skills.
The predicted salary is between 39500 - 40500 £ per year.
Are you looking for a better work/life balance? If you're a registered healthcare professional ready to step away from shift work and hands‑on care, this could be your perfect next move! We offer a values‑driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
As a Functional Specialist at Capita HAAS (Health Assessment Advisory Service) you'll use your clinical expertise and analytical skills in a different way – to meet with benefits claimants in person or via video link, write in‑depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer:
- Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
- Full or part‑time hours (minimum 3 days per week)
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
- £39,500 starting salary, rising to £40,500 after DWP approval
- 10% of salary bonus scheme (based on quality and performance)
- Hybrid working – home and clinic based (up to 3 days per week)
Other benefits:
- NMC/HCPC fees paid and full revalidation support
- 5 weeks full maternity, adoption and shared parental pay
- Company pension, life assurance and Cycle2Work scheme
- Discounts across retail, travel, technology and wellbeing
- Free access to Headspace (for you and up to 5 others)
- A paid volunteering day each year
- Ongoing training, development and clear career pathways
- 25 days holiday (rising to 27) with the option to buy more up to 5 days
Key responsibilities:
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000–4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
In this role you will:
- Carry out structured assessments to understand how a person's health condition affects their day‑to‑day life.
- Produce high‑quality, evidence‑based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions.
- Complete up to 3 assessments per day, either face‑to‑face at one of our clinics, via video call or on the telephone.
Qualifications:
- NMC (RGN, RMN or RNLD) or HCPC registration with a valid PIN and no current restrictions
- Minimum of one year's post‑registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills, including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
- A driving licence or access to transport for assessment centre working
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).
Successful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting. This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check.
We’re an equal opportunity employer and welcome applications from all backgrounds.
Functional Specialist employer: Capita Personal Independence Payment (PIP)
At Capita HAAS, we prioritise your work/life balance and offer a supportive, values-driven environment where your clinical expertise can shine in a new light. With flexible working hours, comprehensive training, and a commitment to employee wellbeing, you will find ample opportunities for growth and development while enjoying the benefits of hybrid working and a competitive salary package.
Contact Details:
Capita Personal Independence Payment (PIP) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Functional Specialist
✨Tip Number 1
Get to know the company culture! Before your interview, check out Capita's values and think about how your own values align. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your clinical expertise can shine in this new role as a Functional Specialist.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used your clinical knowledge to make important decisions in the past. This will demonstrate your ability to produce those high-quality reports they’re after.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Functional Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Functional Specialist role. Highlight your clinical expertise and any relevant experience that aligns with the job description. We want to see how you can bring our Capita values to life!
Showcase Your Writing Skills:Since you'll be producing detailed reports, it's crucial to demonstrate your writing abilities in your application. Use clear, concise language and structure your documents well. This will give us a taste of what we can expect from your reports!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to know who you are beyond your qualifications. Share your motivations for applying and how you connect with our mission at Capita HAAS.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining our team. We can't wait to hear from you!
How to prepare for a job interview at Capita Personal Independence Payment (PIP)
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and the specific conditions you'll be assessing. Familiarise yourself with the benefits system, especially PIP, ESA, and UC, as this will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Empathy
Since the role involves meeting with claimants, it's crucial to demonstrate your ability to listen and empathise. Prepare examples from your past experiences where you've successfully communicated with patients or clients, highlighting your interpersonal skills.
✨Practice Report Writing
You'll need to produce detailed reports, so practice writing concise and clear summaries of complex information. Bring a sample report to discuss during the interview, showcasing your ability to analyse and present clinical evidence effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and the support they offer for ongoing training. This shows your genuine interest in the role and helps you assess if their values align with yours, especially around work/life balance and employee wellbeing.
