At a Glance
- Tasks: Conduct assessments and compile reports to support individuals with disabilities.
- Company: Join Capita, a leader in healthcare assessments with a focus on compassion.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and excellent professional development.
- Other info: Inclusive workplace with opportunities for volunteering and personal growth.
- Why this job: Make a meaningful impact in healthcare while advancing your career.
- Qualifications: Experience as a nurse, occupational therapist, or similar role required.
The predicted salary is between 40500 - 46000 £ per year.
Discover a new kind of career in healthcare as a Functional Specialist.
Hours: 37.5 hours per week, 7.5 hours per day, Monday to Friday between 8:00 am and 8:00 pm.
Salary: £40,500 - £46,000 dependent on experience plus bonus scheme subject to quality and performance. Includes excellent benefits, over 100 CPD hours in first 3 months and opportunity for overtime at a higher rate.
Make a meaningful impact with your clinical expertise. At Capita, we’re looking for compassionate and detail-oriented professionals to join our Health Assessment Advisory Service (HAAS) as Functional Specialists. The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive any benefits. HAAS is delivered on behalf of the DWP & DfC by Capita.
What You’ll be doing:
- Conduct telephone functional assessments of individuals with disabilities or health conditions.
- Compile clear, concise and factual medical reports – no treatment or diagnosis required.
- Collaborate with Regional Managers and administrators to meet service level agreements.
- Use IT systems to support clinical decision-making and report writing.
- Embrace ongoing feedback and professional development.
What We’re Looking for:
- Evidence of recent benefit-related assessment activity within the last three months.
- DfC / DWP Approval as a WCA Assessor.
- One year’s post‑registration experience as a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist, paramedic or doctor.
- Fully registered with a relevant UK regulatory body (NMC, HCPC, GMC), without restriction or conditions and with a valid PIN.
- Strong interpersonal, communication, and report‑writing skills.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- A professional, adaptable, and team‑oriented mindset.
- Willingness to undergo BPSS security clearance.
What’s in it for you?
- A competitive basic starting salary of £40,500 - £46,000 depending on experience plus bonus scheme subject to quality and performance.
- 25 days’ holiday (rising to 27 after 5 years) with the opportunity to buy extra leave.
- Annual professional registration fee reimbursed and supported revalidation.
- Opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle‑to‑work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and more.
- Opportunity to purchase discounted benefits designed to suit your lifestyle – from discounts on retail and socialising, to health and wellbeing, travel and technology.
- Refer a friend reward scheme.
- Access to the Headspace app for you and up to 5 family or friends.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
At Capita, we’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We are an equal opportunity and Disability Confident employer. We would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.
Experienced Functional Specialist - WCA employer: Capita Personal Independence Payment (PIP)
At Capita, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As a Functional Specialist in our Health Assessment Advisory Service, you will benefit from competitive salaries, extensive CPD opportunities, and a range of perks including generous holiday allowances and a commitment to diversity. Join us in making a meaningful impact in healthcare while enjoying a fulfilling career with ample opportunities for advancement.
Contact Details:
Capita Personal Independence Payment (PIP) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Functional Specialist - WCA
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Capita Personal Independence Payment (PIP).
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Capita Personal Independence Payment (PIP).
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Capita Personal Independence Payment (PIP), don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Experienced Functional Specialist - WCA
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Capita Personal Independence Payment (PIP).
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Capita Personal Independence Payment (PIP).
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Capita Personal Independence Payment (PIP). Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Capita Personal Independence Payment (PIP). This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Capita Personal Independence Payment (PIP)
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Capita Personal Independence Payment (PIP)’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
