At a Glance
- Tasks: Conduct assessments and write detailed reports to support benefits claimants.
- Company: Capita HAAS, a values-driven organisation prioritising wellbeing.
- Benefits: Competitive salary, hybrid working, and generous holiday allowance.
- Other info: Ongoing training, clear career pathways, and a supportive team environment.
- Why this job: Step away from shift work and make a real difference in people's lives.
- Qualifications: Registered healthcare professional with strong communication skills.
The predicted salary is between 39500 - 40500 £ per year.
Are you looking for a better work/life balance? If you’re a registered healthcare professional ready to step away from shift work and hands-on care, this could be your perfect next move! We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
As a Functional Specialist at Capita HAAS (Health Assessment Advisory Service) you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer:
- Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
- Full or part time hours (minimum 3 days per week)
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
- £39,500 starting salary, rising to £40,500 after DWP approval
- 10% of Salary Bonus scheme (based on quality and performance)
- Hybrid working – home and clinic based (up to 3 days per week)
- NMC/HCPC fees paid and full revalidation support
- 5 weeks’ full maternity, adoption and shared parental pay
- Company pension, life assurance and Cycle2Work scheme
- Discounts across retail, travel, technology and wellbeing
- Free access to Headspace (for you and up to 5 others)
- A paid volunteering day each year
- Ongoing training, development and clear career pathways
- 25 days’ holiday (rising to 27) with the option to buy more up to 5 days
Key responsibilities:
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000–4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
In this role you will:
- Carry out structured assessments to understand how a person’s health condition affects their day-to-day life.
- Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions.
- Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone.
About you:
- NMC (RGN, RMN or RNLD) or HCPC registration with a valid PIN and no current restrictions
- Minimum of one year’s post-registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
- A driving licence or access to transport for assessment centre working
Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.
About Capita HAAS:
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).
Security and compliance:
Successful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting. This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check.
What happens next:
Click “I’m Interested” to complete a short application. We’re an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role. If you have queries, or want to discuss any reasonable adjustments, please contact our friendly recruitment team: [email protected] 0300 303 8544
Functional Specialist - Midlands employer: Capita Health Assessment Advisory Service
Capita HAAS is an exceptional employer that prioritises work/life balance and employee wellbeing, offering a structured and flexible working environment for healthcare professionals. With excellent training, ongoing support, and clear career pathways, employees can thrive in their roles while enjoying generous benefits such as a competitive salary, hybrid working options, and a focus on personal development. Join a values-driven team where your contributions are recognised and valued, making a meaningful impact in the lives of those you serve.
Contact Details:
Capita Health Assessment Advisory Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Functional Specialist - Midlands
✨Tip Number 1
Get to know the company culture! Before your interview, check out Capita's values and think about how your own values align. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your clinical experience can translate into the responsibilities of a Functional Specialist.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise when discussing your past experiences. Remember, they want to see how well you can articulate your thoughts, especially when it comes to producing those detailed reports.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and the company.
We think you need these skills to ace Functional Specialist - Midlands
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Functional Specialist role. We want to see how you can bring your clinical expertise and analytical skills to the table!
Showcase Your Writing Skills:Since you'll be producing detailed reports, it's crucial to demonstrate your writing abilities in your application. Use clear, concise language and structure your thoughts well – this will give us a taste of what we can expect from your reports.
Be Authentic:Let your personality shine through! We value authenticity and want to know who you are beyond your qualifications. Share your motivations for applying and how you resonate with our values at Capita.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Capita Health Assessment Advisory Service
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and the specific conditions you'll be assessing. Familiarise yourself with the benefits system, especially PIP, ESA, and UC, as this will help you understand the context of your role.
✨Showcase Your Empathy
Since the role involves meeting with claimants, it's crucial to demonstrate your ability to listen and empathise. Prepare examples from your past experiences where you've successfully communicated with patients or clients, showing your interpersonal skills.
✨Practice Report Writing
You'll need to produce detailed reports, so practice writing concise and clear summaries of complex information. Consider doing mock assessments and writing reports based on hypothetical cases to get comfortable with the format and expectations.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as a difficult claimant or tight deadlines. This will show your problem-solving skills and ability to work under pressure.
