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- Tasks: Manage customer credit accounts and support the sales team for smooth operations.
- Company: Join a leading manufacturing client in Ellesmere Port with a strong reputation.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: Enhance customer satisfaction while developing your skills in a dynamic role.
- Qualifications: Previous credit control experience is a plus; strong communication and computer skills required.
- Other info: Opportunity for growth in a fast-paced environment with a focus on teamwork.
The predicted salary is between 25396 - 30000 £ per year.
Location: Ellesmere Port
Type: Permanent
Salary: £25,396- £30,000 per annum (DOE)
Hours: Monday-Friday 8am-5pm
Russell Taylor Group has a fantastic opportunity for a Credit Controller to join our manufacturing client based in Ellesmere Port. This role combines managing customer credit accounts with supporting the sales team to ensure smooth operations and enhance customer satisfaction.
The Role:
- Liaise with customers regarding overdue payments, issuing reminders and working to resolve outstanding balances.
- Maintain accurate records of customer credit accounts, payment history, and credit limits on the system.
- Setting up new supplier accounts.
- Provide administrative support to the sales team, including preparing sales orders, quotations, and customer correspondence.
- Managing customer credit limits and accounts.
- Assist in the processing of sales orders, ensuring all relevant paperwork is completed accurately.
- Build and maintain strong relationships with customers, acting as a point of contact for any credit related or sales support issues.
- Handle customer queries related to orders, delivery schedules, and product availability.
- General administration.
The candidate:
- Previous experience in credit control would be advantageous.
- Good communication skills and ability to collaborate effectively with other departments.
- Excellent written and verbal communication skills.
- Knowledge in SAGE 50 accounts would be an advantage.
- Computer literacy in application of Microsoft Word, Excel, Outlook.
- Strong attention to detail and accuracy.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
Credit Controller employer: Capio Spine Center Stockholm
Contact Detail:
Capio Spine Center Stockholm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with SAGE 50 accounts, as having knowledge in this area can give you a significant edge. Consider taking an online course or watching tutorial videos to boost your confidence and skills.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer queries. Practising role-play scenarios with friends or family can help you articulate your responses more effectively during the interview.
✨Tip Number 3
Research the company and its products thoroughly. Understanding their operations and customer base will allow you to tailor your responses and demonstrate your genuine interest in the role during the interview.
✨Tip Number 4
Prepare examples from your past experiences that showcase your attention to detail and ability to manage multiple tasks. Being able to discuss specific situations where you've excelled in these areas will impress the hiring team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and showcases your communication skills. Use specific examples that demonstrate your ability to manage customer accounts and resolve payment issues.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Credit Controller role. Mention your previous experience, particularly with SAGE 50 accounts if applicable, and explain how you can contribute to enhancing customer satisfaction.
Highlight Relevant Skills: In your application, emphasise your attention to detail, computer literacy, and ability to manage multiple tasks. These are crucial for the fast-paced environment described in the job listing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear and professional communication is essential for this role, so ensure your application reflects that.
How to prepare for a job interview at Capio Spine Center Stockholm
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your knowledge of credit control metrics and be prepared to discuss how you've managed accounts in the past. This will show your potential employer that you understand the importance of accuracy and detail.
✨Demonstrate Communication Skills
Since the role involves liaising with customers and supporting the sales team, it's crucial to showcase your communication skills. Prepare examples of how you've effectively resolved customer queries or collaborated with colleagues in previous roles. This will highlight your ability to build strong relationships.
✨Familiarise Yourself with SAGE 50
If you have experience with SAGE 50 accounts, make sure to mention it during the interview. If not, consider doing a bit of research or a quick tutorial to understand its basic functions. Being knowledgeable about the software can give you an edge over other candidates.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, such as how you would handle overdue payments or manage multiple tasks in a fast-paced environment. Think of specific scenarios from your past experiences where you successfully navigated similar challenges.
