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For Companies At a Glance
- Tasks: Support Account Executives with complex insurance cases and mentor junior team members.
- Company: Join a respected broker poised for growth within a major global group.
- Benefits: Enjoy wellness perks, career development, and a supportive team culture.
- Why this job: Be part of an exciting growth phase while making a real impact in client relationships.
- Qualifications: 5+ years in commercial insurance and CII qualified required.
- Other info: Training provided for new systems; ideal for those who thrive in collaborative environments.
The predicted salary is between 39000 - 52000 £ per year.
Job Description
Job Title: Commercial Insurance Account Handler
Location:Halifax
Salary: £45,000–£50,000 (competitive, experience-dependent)
Benefits: Extensive wellbeing programme (including onsite massage, physiotherapy, yoga, Pilates, seasonal events), career development via in-house training academy, and funded professional studies.
About the Company:
This respected commercial insurance broker has a strong track record of delivering complex solutions for a diverse portfolio of clients. On the cusp of joining one of the largest global broking groups, the business is set for significant growth and investment, offering employees exceptional well-being support, structured career development, and a culture of collaboration.
Role Summary:
We’re looking for experienced Account Handlers to support Account Executives managing larger, more technical commercial insurance cases. You’ll play a key role in delivering a seamless client experience, mentoring less experienced colleagues, and contributing to a positive, engaged office environment. This is a rare chance to join at an exciting growth stage, with the stability and benefits of a major group and the supportive culture of a close-knit local team.
Key Responsibilities:
• Support Account Executives on complex commercial insurance accounts — ensuring timely, accurate client service
• Act as a mentor to junior team members — helping to develop skills and confidence
• Handle renewals, mid-term adjustments, and queries — building strong, lasting client relationships
• Adapt quickly to new systems (training provided) to streamline processes and ensure compliance
• Represent the company professionally in all client and market interactions — showcasing your expertise and personality
Requirements:
• Proven experience in commercial insurance account handling (approx. 5+ years)
• CII qualified (Cert CII as a minimum)
• Confident dealing with larger, more technical cases (e.g. property, cyber, D&O, PI)
• Office-based mindset — committed to being part of an engaged, collaborative team
• Willingness to adapt to new systems and processes (experience with Epiq advantageous)
Commercial Insurance Account Handler employer: Capio Recruitment Insurance
Contact Detail:
Capio Recruitment Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Insurance Account Handler
✨Tip Number 1
Network with professionals in the commercial insurance sector. Attend industry events or join relevant online forums to connect with current employees at the company. This can give you insights into their culture and expectations, which can be invaluable during your application process.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in commercial insurance, especially regarding larger technical cases like property and cyber insurance. Being well-informed will help you stand out in conversations and demonstrate your commitment to the field.
✨Tip Number 3
Prepare to discuss your mentoring experience. Since the role involves supporting junior team members, think of specific examples where you've successfully guided others. This will show your leadership skills and ability to contribute to a positive office environment.
✨Tip Number 4
Be ready to showcase your adaptability with new systems. Research the tools commonly used in commercial insurance, particularly Epiq, and be prepared to discuss how you've quickly learned new technologies in past roles. This will highlight your readiness to streamline processes effectively.
We think you need these skills to ace Commercial Insurance Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance account handling, especially any work with larger, technical cases. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your CII qualifications and how your experience aligns with the responsibilities outlined in the job description.
Highlight Mentorship Experience: Since the role involves mentoring junior team members, include any relevant experience you have in training or supporting colleagues. This will show your leadership potential and commitment to team development.
Showcase Adaptability: Emphasise your ability to adapt to new systems and processes. If you have experience with Epiq or similar software, make sure to mention it, as this could set you apart from other candidates.
How to prepare for a job interview at Capio Recruitment Insurance
✨Showcase Your Experience
Make sure to highlight your 5+ years of experience in commercial insurance account handling. Be prepared to discuss specific cases you've managed, especially those involving larger and more technical aspects like property or cyber insurance.
✨Demonstrate Mentorship Skills
Since the role involves mentoring junior team members, think of examples where you've successfully guided others. Share how you helped develop their skills and confidence, as this will show your leadership potential.
✨Familiarise Yourself with the Company
Research the company’s recent developments, especially their growth and investment plans. Understanding their culture of collaboration and well-being support will help you align your answers with their values during the interview.
✨Prepare for Technical Questions
Expect questions about handling complex commercial insurance cases. Brush up on your knowledge of different types of insurance and be ready to discuss how you would approach renewals and mid-term adjustments.
