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- Tasks: Lead a dynamic operations team in fast-paced aviation logistics.
- Company: Rapidly growing logistics specialist known for exceptional customer service.
- Benefits: Opportunities for growth, competitive salary, and a supportive work environment.
- Why this job: Join a company scaling in time-critical logistics and make a real impact.
- Qualifications: 5+ years in aviation logistics and strong leadership skills required.
- Other info: Inclusive workplace committed to diversity and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Are you at your best when everything is moving fast? Do you thrive in high-pressure, time-critical environments where every decision counts? A rapidly growing logistics specialist is looking for an Operations Manager to lead their UK operations team and keep urgent global movements running smoothly. This is your chance to join a business known for high-touch service, rapid response, and exceptional customer experience in one of the most exciting niches in global logistics.
Responsibilities
- Leading a skilled operations team across air, road, and multimodal shipments.
- Overseeing urgent AOG and high-value movements end-to-end.
- Acting as the key escalation point—ensuring 24/7 operational readiness.
- Managing workflow, planning, compliance and operational controls.
- Working closely with commercial teams on routing and solutions.
- Negotiating with carriers, handlers and hauliers to optimise cost and service.
- Tracking KPIs and supporting senior leadership with reporting and planning.
What You’ll Bring
- 5+ years in air freight, aviation logistics, AOG or time-critical operations.
- Experience leading an operations team.
- Deep understanding of air freight, road freight, customs and airline processes.
- Ability to stay calm and decisive under pressure.
- Customer-first mindset with strong attention to detail.
- Experience with freight management systems (e.g., BoxTop or similar).
Why This Role Stands Out
- Growth opportunities with international expansion.
- A company scaling fast in time-critical logistics.
- A reputation for premium service and exceptional customer care.
We welcome applications from all backgrounds and are committed to creating an inclusive, supportive workplace where everyone has the opportunity to thrive. Recruitment decisions are made based on experience, ability and potential—never on age, gender, background, or any other protected characteristic.
Ready to lead in a fast-moving aviation environment? If you thrive under pressure and love the buzz of time-critical logistics, this is your next move. Apply now or message me directly for a confidential chat.
Operations Manager in London employer: Capilaux Aero
Contact Detail:
Capilaux Aero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the aviation logistics field, especially those already working at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations management. Think about your past experiences and how they relate to the role. We want you to showcase your ability to stay calm under pressure and lead a team effectively.
✨Tip Number 3
Showcase your customer-first mindset! During interviews, share examples of how you've gone above and beyond for clients in previous roles. This will highlight your attention to detail and commitment to exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take on the challenges of a fast-paced environment.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Manager. Highlight your experience in air freight and logistics, and don’t forget to mention any leadership roles you've had. We want to see how you’ve thrived in high-pressure environments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about aviation logistics and how your skills align with our needs. Be specific about your achievements and how they relate to the responsibilities listed in the job description.
Showcase Your Problem-Solving Skills: In logistics, things can get tricky! Use your application to demonstrate how you've tackled challenges in the past. Share examples of how you’ve managed urgent situations or improved operational processes—this will show us you’re ready for the fast-paced environment we thrive in.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Capilaux Aero
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of air freight, road freight, and customs processes. Being able to discuss these topics confidently will show that you’re not just familiar with the industry but that you truly understand the nuances of aviation logistics.
✨Demonstrate Leadership Skills
Prepare examples from your past experience where you successfully led a team under pressure. Highlight how you managed workflow and ensured operational readiness, as this role requires strong leadership in a fast-paced environment.
✨Showcase Your Customer-First Mindset
Think of specific instances where you went above and beyond for a customer. This could be about resolving a critical issue or improving service delivery. The company values exceptional customer care, so make sure to convey your commitment to putting customers first.
✨Be Ready to Discuss KPIs and Reporting
Familiarise yourself with key performance indicators relevant to logistics operations. Be prepared to discuss how you’ve tracked and reported on these metrics in previous roles, as this will demonstrate your analytical skills and ability to support senior leadership effectively.