At a Glance
- Tasks: Lead banking partnerships and ensure seamless payment infrastructure for global operations.
- Company: Join a dynamic fintech company revolutionising cross-border payments.
- Benefits: Competitive salary, leadership role, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on innovation and collaboration.
- Why this job: Shape the future of banking partnerships and make a real impact in fintech.
- Qualifications: 8+ years in banking or fintech with strong stakeholder management skills.
The predicted salary is between 90000 - 120000 £ per year.
Requirements
- 8+ years in banking partnerships, financial infrastructure, treasury, or fintech operations
- Direct experience managing relationships with tier 1 banks, fintech, etc.
- Deep familiarity with cross‐border payment infrastructure: SEPA, SWIFT, correspondent banking, FX
- Proven track record owning complex, multi‐stakeholder processes end‐to‐end — from strategy through execution
- Exceptional stakeholder management: credible externally at senior level, trusted internally across Legal, Compliance, Product, Treasury and Operations
- Clear, precise communicator — written and verbal — with the ability to distil complexity into decisions
- Comfortable with ambiguity and experienced at building structure in fast‐moving environments
- (Desirable) Familiarity with stablecoin payment rails
- (Desirable) Proficiency in Mandarin or French equally so
What the job involves
Capi's ability to deliver fast and reliable payments to our customers' beneficiaries outside of Africa depends on the strength of our international banking infrastructure. As Head of Banking, you will design the strategy and own the execution of our partner‐bank portfolio — identifying which new partners we need, making the case for them, driving them from first conversation to launch, and ensuring a productive ongoing relationship. This is a senior leadership role at the intersection of strategy, operations, partnerships and compliance, reporting directly to a co‐founder.
You will be expected to have the commercial credibility to hold rooms with tier 1 banks, the organization to keep complex multi‐party processes on track, and the foresight to ensure we always have back‐up rails in place.
Partner strategy & identification
- Define Capi's banking partner roadmap across entities, corridors, currencies and use cases — ensuring our customers can access the financial services they need, and proactively closing gaps before they become operational constraints
- Lead market intelligence on the partner landscape: who is opening up, who is de‐risking, who has the reach and risk appetite we need
- Build the business case for new partner additions and advise leadership on portfolio‐level resilience, redundancy, and sequencing trade‐offs
- Act as the central point of authority on banking partnerships across the organisation
- Drive banking enablement for cross‐functional initiatives with banking dependencies — including product launches such as card programmes or virtual IBANs
- Provide leadership with clear, decision‐ready reporting: partner status, risk flags, pipeline, and strategic recommendations
Onboarding & due diligence
- Own end‐to‐end bank onboarding from first engagement to go‐live: due diligence, KYB, legal review, compliance approvals, and technical readiness
- Coordinate Legal, Compliance, Product, Treasury and Operations across every milestone, keeping dependencies visible and decisions moving
- Represent Capi in bank‐facing due diligence, compliance reviews, and contract negotiations throughout the onboarding process
Go‐live & operational readiness
- Drive readiness validation, testing coordination, access provisioning, and SOP execution
- Define and lead go‐live planning with clearly owned checkpoints and clean handovers to BAU
- Ensure every new partner enters BAU with the documentation, escalation paths, and SLA framework in place to perform
Relationship management & performance
- Own the post–go‐live health of banking relationships: SLA tracking, incident management, escalation handling
- Build deep relationships with counterparts at banks — at the relationship, compliance, and operational levels
- Anticipate and manage risks to relationship continuity, including regulatory changes, policy shifts, and de‐risking signals
- Identify and act on opportunities to expand the scope, volume, or value of existing partnerships
Head of Banking in London employer: Capi
Capi is an exceptional employer for the Head of Banking role, offering a dynamic work environment that thrives on innovation and collaboration. With a strong focus on employee growth, you will have the opportunity to shape strategic banking partnerships while working alongside industry leaders in a fast-paced, supportive culture. Located in a vibrant city, Capi provides unique advantages such as access to a diverse talent pool and a commitment to fostering professional development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Banking in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the banking and fintech sectors. Attend industry events, webinars, and meetups to build relationships that could lead to job opportunities.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or industry peers, share your insights on cross-border payment infrastructure and banking partnerships. This will help you stand out as a credible candidate.
✨Tip Number 3
Be proactive! If you see a company you're interested in, reach out directly. Express your enthusiasm for their work and how your experience aligns with their needs. We love seeing candidates take the initiative!
✨Tip Number 4
Keep it real! During interviews, be clear and concise about your past experiences managing complex processes and stakeholder relationships. Use specific examples to demonstrate your ability to navigate ambiguity and drive results.
We think you need these skills to ace Head of Banking in London
Some tips for your application 🫡
Show Your Banking Credibility:When you write your application, make sure to highlight your experience with tier 1 banks and any relevant partnerships. We want to see that you can hold your own in high-stakes conversations and have the commercial credibility to back it up.
Keep It Clear and Concise:We love a good communicator! Make sure your written application is clear and precise. Distil complex ideas into straightforward points so we can easily see how you fit into our team and the role.
Demonstrate Stakeholder Management Skills:Your ability to manage relationships across various teams is crucial. Use your application to showcase examples of how you've successfully navigated multi-stakeholder processes and built trust with both internal and external partners.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Capi
✨Know Your Banking Landscape
Before the interview, dive deep into the current banking landscape, especially focusing on tier 1 banks and their recent developments. Being able to discuss trends in cross-border payment infrastructure like SEPA and SWIFT will show your expertise and readiness for the role.
✨Master Stakeholder Management
Prepare examples of how you've successfully managed complex, multi-stakeholder processes in the past. Highlight your ability to communicate clearly and build trust across various departments, as this is crucial for the Head of Banking position.
✨Showcase Your Strategic Thinking
Be ready to discuss your approach to defining a banking partner roadmap. Think about how you would identify new partners and close operational gaps. This will demonstrate your foresight and strategic mindset, which are key for this role.
✨Prepare for Ambiguity
Since the role involves navigating fast-moving environments, think of scenarios where you've thrived in ambiguity. Share how you built structure and clarity in those situations, showcasing your adaptability and problem-solving skills.
