At a Glance
- Tasks: Lead banking partnerships, manage complex processes, and ensure operational readiness for payments.
- Company: Capi, a forward-thinking fintech company focused on international banking infrastructure.
- Benefits: Competitive salary, leadership role, and the chance to shape banking strategies.
- Other info: Dynamic environment with opportunities for growth and influence in a senior leadership role.
- Why this job: Make a significant impact in the fintech space by driving banking partnerships and innovation.
- Qualifications: 8+ years in banking or fintech, strong stakeholder management, and strategic thinking skills.
The predicted salary is between 80000 - 100000 £ per year.
Requirements
- 8+ years in banking partnerships, financial infrastructure, treasury, or fintech operations
- Direct experience managing relationships with tier 1 banks, fintech, etc.
- Deep familiarity with cross-border payment infrastructure: SEPA, SWIFT, correspondent banking, FX
- Proven track record owning complex, multi-stakeholder processes end-to-end — from strategy through execution
- Exceptional stakeholder management: credible externally at senior level, trusted internally across Legal, Compliance, Product, Treasury and Operations
- Clear, precise communicator — written and verbal — with the ability to distil complexity into decisions
- Comfortable with ambiguity and experienced at building structure in fast-moving environments
- (Desirable) Familiarity with stablecoin payment rails
- (Desirable) Proficiency in Mandarin or French equally so
What the job involves
Capi's ability to deliver fast and reliable payments to our customers' beneficiaries outside of Africa depends on the strength of our international banking infrastructure. As Head of Banking, you will design the strategy and own the execution of our partner-bank portfolio — identifying which new partners we need, making the case for them, driving them from first conversation to launch, and ensuring a productive ongoing relationship. This is a senior leadership role at the intersection of strategy, operations, partnerships and compliance, reporting directly to a co-founder.
Partner strategy & identification
- Define Capi's banking partner roadmap across entities, corridors, currencies and use cases — ensuring our customers can access the financial services they need, and proactively closing gaps before they become operational constraints
- Lead market intelligence on the partner landscape: who is opening up, who is de-risking, who has the reach and risk appetite we need
- Build the business case for new partner additions and advise leadership on portfolio-level resilience, redundancy, and sequencing trade-offs
- Act as the central point of authority on banking partnerships across the organisation
- Drive banking enablement for cross-functional initiatives with banking dependencies — including product launches such as card programmes or virtual IBANs
- Provide leadership with clear, decision-ready reporting: partner status, risk flags, pipeline, and strategic recommendations
Onboarding & due diligence
- Own end-to-end bank onboarding from first engagement to go-live: due diligence, KYB, legal review, compliance approvals, and technical readiness
- Coordinate Legal, Compliance, Product, Treasury and Operations across every milestone, keeping dependencies visible and decisions moving
- Represent Capi in bank-facing due diligence, compliance reviews, and contract negotiations throughout the onboarding process
Go-live & operational readiness
- Drive readiness validation, testing coordination, access provisioning, and SOP execution
- Define and lead go-live planning with clearly owned checkpoints and clean handovers to BAU
- Ensure every new partner enters BAU with the documentation, escalation paths, and SLA framework in place to perform
Relationship management & performance
- Own the post-go-live health of banking relationships: SLA tracking, incident management, escalation handling
- Build deep relationships with counterparts at banks — at the relationship, compliance, and operational levels
- Anticipate and manage risks to relationship continuity, including regulatory changes, policy shifts, and de-risking signals
- Identify and act on opportunities to expand the scope, volume, or value of existing partnerships
Head of Banking employer: Capi
Capi is an exceptional employer for the Head of Banking role, offering a dynamic work environment that thrives on innovation and collaboration. With a strong focus on employee growth, Capi provides opportunities to engage with tier 1 banks and shape the future of cross-border payments, all while fostering a culture of transparency and support. Located in a vibrant financial hub, employees benefit from a rich network of industry connections and resources, making it an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Banking
✨Tip Number 1
Network like a pro! Get out there and connect with people in the banking and fintech sectors. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that Head of Banking role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with tier 1 banks and cross-border payment infrastructure. Share specific examples of how you've managed complex processes and built strong relationships.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Capi, and express your interest in their work. You never know when an opportunity might arise, and showing initiative can set you apart from the crowd.
✨Tip Number 4
Keep it real! During interviews, be clear and concise about your vision for banking partnerships. Show that you can distil complex ideas into actionable strategies. And remember, we at StudySmarter are here to help you prepare and shine in those discussions!
We think you need these skills to ace Head of Banking
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your 8+ years in banking partnerships or fintech operations. We want to see how your past experiences align with the role, especially your direct dealings with tier 1 banks.
Be Clear and Concise:We love a good communicator! Use clear and precise language to explain your skills and experiences. Remember, you’ll need to distil complex ideas into simple decisions, so show us you can do that in your application.
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect the specific requirements of the Head of Banking role. Mention your familiarity with cross-border payment infrastructure and any relevant experience with stablecoin payment rails if you have it.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Capi
✨Know Your Banking Landscape
Before the interview, dive deep into the current banking landscape, especially focusing on tier 1 banks and their operations. Familiarise yourself with recent trends in cross-border payment infrastructure like SEPA and SWIFT. This knowledge will not only impress but also help you speak confidently about potential partnerships.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing complex, multi-stakeholder processes. Be ready to discuss how you've navigated relationships across various departments like Legal, Compliance, and Operations. This will demonstrate your ability to communicate effectively and build trust internally and externally.
✨Demonstrate Strategic Foresight
Think about how you can articulate a clear strategy for identifying and onboarding new banking partners. Prepare to discuss how you would approach building a resilient partner portfolio and what factors you consider when assessing potential risks and opportunities.
✨Communicate Clearly and Confidently
Practice distilling complex ideas into clear, actionable insights. During the interview, focus on being concise and articulate, especially when discussing your past experiences. Remember, clarity in communication is key, especially when dealing with senior stakeholders.
